Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.5
50 Reviews
4.5

50 Reviews

Write a Review

Dealership Experience

1 yr, 1 mo

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

Senior certified

50 Reviews of Ashley Hornung

October 04, 2025

Dealership Rating
Employee Rating

They excellent in sales and service after the sale. They follow up on any questions you have. More

by CATHY5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

October 03, 2025

Dealership Rating
Employee Rating

Every time I have come into Germain for service, they have been very accommodating with any concerns I raise. More

by JCWIGGINS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Germain Lexus of Easton responded

We’re happy to hear our service team is always accommodating and attentive at Germain Lexus of Easton. Thank you for your support!

September 30, 2025

Dealership Rating
Employee Rating

performed the service I requestrd and informed me of problems that are needed on my vehicle More

by THECJ5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Germain Lexus of Easton responded

Thanks for the awesome review of Germain Lexus of Easton!

September 30, 2025

Dealership Rating
Employee Rating

Pleasant to work with. That covers it. Because I am a man of few words. More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Germain Lexus of Easton responded

Richard, thanks for the awesome review of Germain Lexus of Easton!

September 30, 2025

Dealership Rating
Employee Rating

The dealership was very professional and the service was excellent during my most recent service. More

by CORYEA04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

Oct 02, 2025

Germain Lexus of Easton responded

Thanks for the wonderful feedback about our service at Germain Lexus of Easton!

September 26, 2025

Dealership Rating
Employee Rating

Pleasant and easy to work with. Will return again. Nothing negative to report. See you soon! More

by CSCHOTTC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Germain Lexus of Easton responded

It was our pleasure to assist you here at Germain Lexus of Easton. See you next time!

September 23, 2025

Dealership Rating
Employee Rating

It was excellent, loaner was ready, appointment was short and Joshua was fantastic. He took the time to educate me with the items I did not know about my car. Corrected my car play that would not connect al More

by dianekrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Sep 24, 2025

Germain Lexus of Easton responded

Hi Diane, we are thrilled that Joshua was able to assist you so thoroughly and effectively here at Germain Lexus of Easton. Thank you for your feedback!

September 22, 2025

Dealership Rating
Employee Rating

Employees are nice and try to make your stay pleasant. The estimate given for the repair was the bill I received. More

by EWHILL
Workmanship
Service Time
Recommend Dealer
Yes
Sep 23, 2025

Germain Lexus of Easton responded

We are happy to read your five-star review of Germain Lexus of Easton! Thanks from our service team, and we hope to see you back!

September 21, 2025

Dealership Rating
Employee Rating

Ashley was excellent. She treated me with respect and enthusiasm. She provided me with the details of the maintenance work to be done by Lexus technicians. The work was co More

by MHZAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels

Sep 23, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with Ashley and our team! We appreciate your confidence in Germain Lexus of Easton!

September 13, 2025

Dealership Rating
Employee Rating

I was beyond pleased with the service department. They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even More

by francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Germain Lexus of Easton responded

Francine, we're delighted to hear our service team was so helpful and accommodating. We look forward to assisting you in the future. Thank you from all of us at Germain Lexus of Easton!

Sep 13, 2025

francine responded

Thank you!

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