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Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
90 Reviews
4.7

90 Reviews

Write a Review

Dealership Experience

1 yr, 6 mos

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

Senior certified

90 Reviews of Ashley Hornung

March 11, 2026

Dealership Rating
Employee Rating

Ashley was nice prompt. Will let me know what is going on with my car. More

by Kee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Germain Lexus of Easton responded

Thanks for the positive feedback, Kee! We're glad Ashley was able to assist you promptly at Germain Lexus of Easton.

March 10, 2026

Dealership Rating
Employee Rating

Everyone was courteous and pleasant. Car maintenance was very well performed. Service was efficient. I feel satisfied. More

by wagonx2076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Germain Lexus of Easton responded

We are so happy to hear you feel satisfied and supported by our team! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

March 10, 2026

Dealership Rating
Employee Rating

Ashley in service makes this the best lexus dealer to have your car serviced at. She makes it very convenient and easy to deal with. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Germain Lexus of Easton responded

John, we're glad Ashley made your service experience seamless at Germain Lexus of Easton. Thank you for choosing us!

March 08, 2026

Dealership Rating
Employee Rating

We have purchased 6 Lexus vehicles from Germain & have never had an issue w/any. Wonderful to deal with! Service outstanding !! More

by plewis911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Mar 09, 2026

Germain Lexus of Easton responded

Thank you for your continued trust and support! We truly appreciate your business and look forward to serving you again in the future. See you next time at Germain Lexus of Easton!

March 03, 2026

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Employee Rating

Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Jorden Ford

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Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with us! We hope to see you back at Germain Lexus of Easton!

March 01, 2026

Dealership Rating
Employee Rating

Lexus provides great service. They gave us a loaner car to use for the day. They called us when the car was ready. More

by AROUSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2026

Germain Lexus of Easton responded

We love hearing about your positive experience with the Germain Lexus of Easton team! Thank you for your business and your support! See you next time!

February 28, 2026

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Employee Rating

Service was good although it did take almost 2 hrs for a check up and tire rotation. This service department has very friendly and knowledgeable staff. The service department is extremely clean and well mai More

by BOBBEFULTON
Recommend Dealer
Yes
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Mar 02, 2026

Germain Lexus of Easton responded

Thank you for your kind words about our team, Bob! We appreciate your patience and look forward to serving you again in the future at Germain Lexus of Easton.

February 26, 2026

Dealership Rating
Employee Rating

Fast, friendly, and thorough. Fast, friendly and thorough. Ashley was knowledgeable about the vehicle and the requirements needed to complete the service. More

by BARBWOLF481
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

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Feb 26, 2026

Germain Lexus of Easton responded

We love to hear good things about Ashley and the team! Thank you for choosing Germain Lexus of Easton and for sharing your support.

February 15, 2026

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Employee Rating

Very fast and efficient, friendly as well Kept me informed and nice environment. Facilities were clean. More

by jrmask1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2026

Germain Lexus of Easton responded

We're glad our team kept you informed and comfortable throughout your visit. Thank you for supporting Germain Lexus of Easton with a five-star review! See you next time!

February 11, 2026

Dealership Rating
Employee Rating

The dealership and advisor was very helpful and efficient with my service appointment. I was able to get my car serviced efficiently and quickly. More

by jameswhite02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 11, 2026

Germain Lexus of Easton responded

Hi James - We're delighted to hear that our team was so helpful and efficient. Thank you from all of us at Germain Lexus of Easton!

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