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Ashley Hornung
Ashley Hornung | Page 7
Service Advisor
Germain Lexus of Easton
4130 Morse Crossing
Columbus, OH 43219
121 Reviews
121 Reviews
Write a ReviewDealership Experience
1 yr, 10 mos
Industry Experience
12 yrs
Specialties & Trainings
Senior certified
121 Reviews of Ashley Hornung
November 26, 2025
Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. kind. The oil change was completed in a timely manner. More
by rphawk09
Verified CustomerOther Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Jorden Ford , Nathan Spencer
November 21, 2025
A very clean and comfortable center. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. More
by Michael David Eckert
Other Employees Tagged: JB Woodring, Grant Garrison, Joshua Barnes, Trey Milush, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Jorden Ford , Nathan Spencer
November 13, 2025
Overall it was pleasurable experience, and my technician kevin was really great to work with. kevin was really great to work with. More
by TheYoungLion345
Other Employees Tagged: Kevin Daniels, Jorden Ford
November 12, 2025
I had an excellent experience at Germain Lexus of Easton, thanks to Ashley Hornung, the Service Center Advisor. From start to finish, Ashley provided outstanding customer service—professional, attentive, and thanks to Ashley Hornung, the Service Center Advisor. From start to finish, Ashley provided outstanding customer service—professional, attentive, and genuinely caring. She made sure my car was well taken care of and that every detail met my expectations. The service department runs smoothly, and the entire team creates such a friendly and welcoming environment. It’s clear that customer satisfaction is a top priority here. I truly appreciate Ashley’s dedication and the great service I received. Highly recommend! More
by BSTACY44
October 31, 2025
Thoughtful, efficient Service Dept, and a nicely lit environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner c environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner car to pick up my daughter when needed. For the first time in forever, I won't dread going to get my car serviced! More
by TLS
Other Employees Tagged: I didn't see who worked on it in the back, but kudos to them too
October 30, 2025
Ashley was attentive and informative and found time to help her clients during a busy day help her clients during a busy day More
by DONNELLYS
Other Employees Tagged: Terri Layman, Jeff Hathcock
October 22, 2025
The dealership offers exceptional service. I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completel I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completely satisfied before leaving! More
by master.mary
Other Employees Tagged: Joshua Barnes
October 21, 2025
Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More
by HARRISLM
Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Jorden Ford , Nathan Spencer
October 13, 2025
Fast and friendly service. Love the atmosphere and waiting room that is comfortable and offers drinks. Love the atmosphere and waiting room that is comfortable and offers drinks. More
by SRLEGG67
Other Employees Tagged: Kevin Daniels
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