Austin Shemon
Austin Shemon at Mercedes-Benz of Hagerstown

Austin Shemon | Page 12

Sales Manager

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
434 Reviews

Dealership Experience

19 yrs, 6 mos

5.0

434 Reviews

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434 Reviews of Austin Shemon

February 26, 2021

Dealership Rating
Employee Rating

This is the 9th or 10th Mercedes I've leased from Mercedes-Benz of Hagerstown, and the 3rd with Rob. It's always a fun, relaxed atmosphere whether in sales or services. I can't imagine going to any o More

by Pcilladi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Gillions , Rob Edmonds

Feb 26, 2021

Mercedes-Benz of Hagerstown responded

Thank you for your loyalty to Mercedes-Benz of Hagerstown! We are happy to hear that Rob took such great care of you during your recent visit. Safe travels until we see you next!

February 24, 2021

Dealership Rating
Employee Rating

Simply put, I trust Justin for our car purchases. That's why we keep coming back to MB of Hagerstown. The service department also goes above and beyond to ensure we are delighted with our vehicle. More

by Scott Cravotta
Recommend Dealer
Yes

Other Employees Tagged: Justin Harbert , Michael Lavrenchik, Tony Mills

Feb 24, 2021

Mercedes-Benz of Hagerstown responded

Hi Scott - Your review made us smile! We are thrilled that you can turn to Justin whenever you're in need of a new vehicle and know you will be taken care of, and we appreciate this wonderful feedback about our service department as well. Thank you from everyone here at Mercedes-Benz of Hagerstown!

February 08, 2021

Dealership Rating
Employee Rating

I had a great experience in buying my E-Class Mercedes Benz. My salesman Kyle Swanson, Tony Mills (Finance Manager) and Austin Shemon (Sales Manager) gave me great customer service and made my buying pro More

by db114tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson , Tony Mills

Feb 08, 2021

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to share! We strive to make the purchasing process seamless and pressure-free, and it is wonderful to hear that this was reflected in your time working with Kyle, Tony, and Austin. Congratulations on your new vehicle, and we hope to see you again at Mercedes-Benz of Hagerstown!

January 16, 2021

Dealership Rating
Employee Rating

MB of Hagerstown offers superior customer service, especially Barry. They make you feel like part of the family and is greatly appreciated. MB of Hagerstown is the go to place for a Benz. More

by 2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Jan 18, 2021

Mercedes-Benz of Hagerstown responded

It makes us smile to hear that our service stands out to you. Thank you so much for recommending Mercedes-Benz of Hagerstown and giving a shout out to Barry! We hope that your new vehicle is treating you well.

January 04, 2021

Dealership Rating
Employee Rating

Working with Rob and the team at Mercedes-Benz of Hagerstown was the most pleasant car buying experience I’ve ever had. My husband had done all of the negotiations ahead of time via text so there wer More

by EgHonda2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Jan 05, 2021

Mercedes-Benz of Hagerstown responded

For you to say this has been your best car-buying experience yet makes our day! We are delighted that you and your husband had such a great time working with Rob, Austin, and our Mercedes-Benz of Hagerstown team. Thank you for supporting us with a wonderful review! We hope that you continue to enjoy your new vehicle.

December 31, 2020

Dealership Rating
Employee Rating

Wonderful experience all around. Thank you! They always help me with all my service needs on my older Mercedes Benz as well as purchasing a new car. More

by Curtis Cox-Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pierce Miller, Lisa Stonebraker, Kyle Swanson , Elizabeth Jackson

Dec 31, 2020

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown for your purchase and services! Your business and feedback are appreciated by our entire team, Curtis.

November 22, 2020

Dealership Rating
Employee Rating

I went to the dealership to turn my leased C300 in and ended up buying a new Benz, which wasn't my initial plan. I just couldn't fathom leaving the brand. The entire team was helpful and never once made m More

by jolenegretz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Kyle Swanson , Rob Edmonds, Michael Lavrenchik, Tony Mills

Nov 22, 2020

Mercedes-Benz of Hagerstown responded

Your feedback means so much to us, Jolene. I am glad to hear that our team walked you through the trade-in process. It was a pleasure to have your business at Mercedes-Benz of Hagerstown and we wish you safe travels!

September 29, 2020

Dealership Rating
Employee Rating

Barry London is very professional and a great salesman to work with. He answered all of my questions and is very knowledgeable about the vehicle he sold me. If you want to buy a Mercedes Benz, I would defi More

by davishambone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Sep 30, 2020

Mercedes-Benz of Hagerstown responded

Thank you for the 5-star review! We couldn't be happier to hear that Barry provided the excellent service we strive for at Mercedes-Benz of Hagerstown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

August 20, 2020

Dealership Rating
Employee Rating

You guys have done it again, it’s another satisfied purchase. I love the smooth drive and elegant interior. Thanks, Kyle, you’re the best! More

by JPost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson

Aug 20, 2020

Mercedes-Benz of Hagerstown responded

Thank you for reviewing Mercedes-Benz of Hagerstown and for giving a shout out to Kyle! It is wonderful to hear that our team continues to impress you with exceptional service. Enjoy your new ride!

August 17, 2020

Dealership Rating
Employee Rating

Mercedes benz of Hagerstown was very helpful and patient during my car buying experience. Rob is no pressure and you can tell he loves his job. Austin was great in getting paperwork done in a timely manner. More

by Vicky.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Aug 17, 2020

Mercedes-Benz of Hagerstown responded

Hi Vicky - Thank you for the review! We love hearing that Rob was able to deliver such an excellent purchase experience. Congratulations and we are wishing you many safe and happy miles in your new car! - The Mercedes-Benz of Hagerstown Team

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