Austin Shemon
Austin Shemon at Mercedes-Benz of Hagerstown

Austin Shemon | Page 5

Sales Manager

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
433 Reviews

Dealership Experience

19 yrs, 5 mos

5.0

433 Reviews

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433 Reviews of Austin Shemon

October 27, 2023

Dealership Rating
Employee Rating

Barry is great to work with very patient and knowledgeable about Mercedes Benz . Love our GLB More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert

Oct 27, 2023

Mercedes-Benz of Hagerstown responded

Darren, congrats on your new Mercedes-Benz GLB! Thanks so much for leaving Mercedes-Benz of Hagerstown a five-star review! We will pass your compliments along to Barry. Enjoy the ride!

Oct 27, 2023

Darren responded

This is correct

October 23, 2023

Dealership Rating
Employee Rating

This dealership is outstanding in every way. Absolutely tops in every category. From the Service Department through the Sales Department, every one I encounter is professional, knowledgeable, po More

by vjverdeyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Alex Folz

Oct 23, 2023

Mercedes-Benz of Hagerstown responded

We're delighted to know you've had such a positive experience with both our sales and service teams at Mercedes-Benz of Hagerstown! Thanks for putting your trust in us - it means the world!

August 24, 2023

Dealership Rating
Employee Rating

Was in a timecrunch when I picked up my new cars and I had been unclear about some things that Barry took care in a very satisfying way, much appreciated More

by Jan Joakim Karlsson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Rob Edmonds, Christine Thomas , Lexi Livelsberger

Aug 25, 2023

Mercedes-Benz of Hagerstown responded

Jan, we're elated to know Barry was able to assist you efficiently during your visit to Mercedes-Benz of Hagerstown! Thanks for working with us — we appreciate the positive feedback!

August 17, 2023

Dealership Rating
Employee Rating

Everyone has been great to work with. All have answered my questions quickly and efficiently. More

by Sabrina A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Aug 18, 2023

Mercedes-Benz of Hagerstown responded

We're glad you've enjoyed working with our team, Sabrina! We hope to see you again at Mercedes-Benz of Hagerstown!

August 01, 2023

Dealership Rating
Employee Rating

Awesome, Amazing, Wonderful,Outstanding, Customer Service Courteous Professional Respectful Representatives of and For your Company Due Diligence Polite More

by policeman6150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Mercedes-Benz of Hagerstown responded

We're over the moon to know you had such a positive experience with our team at Mercedes-Benz of Hagerstown! Your kind words about our customer service are greatly appreciated. Thanks for taking the time to share your feedback!

Aug 14, 2023

policeman6150 responded

You are Very Welcome. Thank you so very much. BTW; Speaking of Over The Moon; The Chocolate is Absolutely Amazing Awesome Deliciousness.

August 01, 2023

Dealership Rating
Employee Rating

First class dealer that truly represents the Mercedes Benz brand and provides the excellence that one should expect More

by CLAYWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson, Christine Thomas , Lexi Livelsberger

Aug 01, 2023

Mercedes-Benz of Hagerstown responded

We're so glad to know that you had a first-class experience with us at Mercedes-Benz of Hagerstown! Safe travels, and we hope to see you back!

July 07, 2023

Dealership Rating
Employee Rating

Barry was outstanding in my lease of the EQE 350+ SUV. He answered all my questions, provided a wealth of additional information on the new EQE SUV and made the entire experience a pleasure. His many y More

by Finley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Christine Thomas

Jul 10, 2023

Mercedes-Benz of Hagerstown responded

Hi Finley! Thank you for taking the time to leave us a review. We're so glad that Barry provided outstanding service and made your experience at Mercedes-Benz of Hagerstown a pleasure. We appreciate your kind words and hope you enjoy driving your new EQE 350+ SUV. Have a great day!

June 26, 2023

Dealership Rating
Employee Rating

We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi More

by Law.miller
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Harbert, Marty Gillions, Alex Folz, Rob Edmonds, Pierce Miller , Elizabeth Jackson, Lexi Livelsberger

Jun 27, 2023

Mercedes-Benz of Hagerstown responded

Mary & Gary, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Rob, Justin, and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

June 24, 2023

Dealership Rating
Employee Rating

Mercedes-Benz of Hagerstown displays outstanding customer service. They take the stress out of buying a car and walk you through the different models offered. Help you settle on the model that best fits you More

by bfitz0
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Mercedes-Benz of Hagerstown responded

Thank you for being a great Mercedes-Benz of Hagerstown customer and leaving us a five-star review! We are happy you have continued to find the vehicles you've been looking for with us. See you next time!

June 15, 2023

Dealership Rating
Employee Rating

Kyle is an excellent sales liaison, and I say liaison because he was not pushy at all. The car with the options that we wanted was not in stock at dealership so Kyle went out in the hunt to ensure that w More

by ndepatto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Kyle Swanson

Jun 16, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the great review. We're so glad to hear that Kyle provided you with an excellent purchasing experience and went above and beyond to find the perfect car for you. We appreciate your recommendation and hope you enjoy your new Mercedes-Benz!

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