Belal Barakat
Belal Barakat at Gordie Boucher Ford of Kenosha

Belal Barakat | Page 4

Service Manager

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
158 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

23 yrs, 4 mos

Languages Spoken

English English

4.8

158 Reviews

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158 Reviews of Belal Barakat

August 07, 2025

Dealership Rating
Employee Rating

Just wanna give a round of applause to the service manager Belal Barakat and General Manager Sal Pappalardo for taking the time and dealing with the issue and concerns regarding my vehicle. And they a More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Teasley, Sal Pappalardo, Eljiah Goodwin, Duane Henderson, Barb Derose , Vaughn Eviston-Jahnke, Jurnee Yohe

Aug 11, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for updating your review to 5 stars! We’re so glad our Service Manager, Belal Barakat, and were able to resolve your vehicle concerns quickly and keep you informed every step of the way. At Gordie Boucher Ford of Kenosha, our goal is always 100% customer satisfaction, and we’re thrilled to know you’re happy with both the service experience and the final results. We truly appreciate your kind words about our dealership team, auto service department, and customer care. Feedback like yours inspires us to keep delivering top-quality Ford service, repairs, and customer support. Thank you for choosing Gordie Boucher Ford in Kenosha, WI we look forward to serving all your future automotive needs! Sal Pappalardo General Manager

August 01, 2025

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Employee Rating

I love Boucher, I wouldn’t take my vehicles anywhere else no matter how good a deal they try to give me. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Terry Teasley, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar , Katie Eckman, Vaughn Eviston-Jahnke, Jurnee Yohe

Aug 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're honored to have earned your trust and loyalty. It means the world to us that you wouldn’t take your vehicles anywhere else no matter the deal. At Gordie Boucher Ford of Kenosha, we’re committed to providing the kind of service that keeps you coming back. We truly appreciate your continued support and look forward to serving you for many years to come! Sal Pappalardo General Manager

August 01, 2025

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Employee Rating

Gordie Boucher Ford of Kenosha always has the best service. Super quick, polite, and knowledgeable. The facilities are beautiful and Barb the Baker is the cherry on top! More

by Pfaffmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Pappalardo, Barb Derose , Katie Eckman

Aug 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you consistently receive quick, polite, and knowledgeable service at Gordie Boucher Ford of Kenosha. We take great pride in our beautiful facility and we couldn’t agree more, Barb the Baker truly is the cherry on top! We appreciate your continued support and look forward to seeing you again soon! Sal Pappalardo General Manager

July 29, 2025

Dealership Rating
Employee Rating

Always top notch service at Gordie! Great appreciate all the people as well as the new facility. More

by Scott L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Scott! We're thrilled to hear you consistently receive top notch service at Gordie Boucher Ford of Kenosha. We truly appreciate your kind words about our team and our new facility it means a lot to us! Looking forward to serving you again soon! Sal Pappalardo General Manager

July 25, 2025

Dealership Rating
Employee Rating

Worked on Axle and shocks on Lincoln. Great manager and customer service. Great communication on daily basis during service time. More

by varun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Sam Alcazar, Mel Burges , Katie Eckman

Jul 28, 2025

Gordie Boucher Ford of Kenosha responded

We are truly sorry to hear about your experience and deeply concerned about the seriousness of this situation. Your safety is our top priority, and what you described does not reflect the standards we hold ourselves to at Gordie Boucher Ford of Kenosha. We would appreciate the opportunity to speak with you directly to fully understand what happened and investigate this matter immediately. Please reach out to our Service Manager Belal Barakat @ 262-697-0700 so we can address your concerns and take the appropriate steps to make things right. Thank you for bringing this to our attention, we take it very seriously and want to ensure this is resolved properly. Sal Pappalardo General Manager

July 25, 2025

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Wonderful service from everyone that works there! The staff is just amazing and very good and wonderful service. More

by THOMAS.PASCH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the kind words, Thomas! We're thrilled to hear you received wonderful service from our entire team. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and a welcoming experience from start to finish. We truly appreciate your support and look forward to seeing you again! Sal Pappalardo General Manager

July 21, 2025

Dealership Rating
Employee Rating

Pur car boke down and was then totaled. Thank God my husband was ok. Ross was wonderful and in an emergency situation helped us buy a car via smart phone from another state! He had it rea More

by JENNIFER SEES
Recommend Dealer
Yes

Other Employees Tagged: Wade Johnson, Ross Hengtgen

Jul 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the heartfelt review, Jennifer. We're incredibly grateful to hear your husband is okay—that's what matters most. We're also glad Ross was able to step in during such a challenging time and help you navigate everything remotely and seamlessly. Being able to purchase a vehicle from out of state via smartphone isn't always easy, especially during an emergency, but Ross and our team at Gordie Boucher Ford of Kenosha are committed to going above and beyond for our customers when it matters most. Thank you for putting your trust in us during such a difficult situation. We’re always here for you! Sal Pappalardo General Manager

July 16, 2025

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Employee Rating

Best place ever to buy a car. Sales, Service, Reception, Management all professional, knowledgeable and caring. More

by Kathy7605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Verhagen, Sal Pappalardo, Joseph Leonard, Jessica Beesley , Vaughn Eviston-Jahnke, Justin in Finance excellent

Jul 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're honored to be called the best place ever to buy a car. From sales and service to reception and management, our entire team at Gordie Boucher Ford of Kenosha is committed to providing a professional, knowledgeable, and caring experience every step of the way. We truly appreciate your kind words and look forward to serving you again in the future! Sal Pappalardo General Manager

July 09, 2025

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Employee Rating

Wonderful service, great customer care, wonderful staff all around. Quick service and excellent turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear you experienced wonderful service, great customer care, and a quick turnaround time. At Gordie Boucher Ford of Kenosha, our team is committed to providing efficient, friendly, and high-quality service every time. We truly appreciate your kind words and look forward to your next visit! Sal Pappalardo General Manager

June 28, 2025

Dealership Rating
Employee Rating

Everyone at Boucher is so friendly and helpful. The new building is beautiful, and the service center is awesome More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're so glad to hear that you found our team friendly and helpful, and that you're enjoying our beautiful new building and state-of-the-art service center. At Gordie Boucher Ford of Kenosha, we’re committed to providing an exceptional experience in every part of the dealership. We truly appreciate your kind words and look forward to serving you again! Sal Pappalardo General Manager

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