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Ben Carlson
Ben Carlson | Page 8
Fixed Operations Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
135 Reviews
Dealership Experience
11 yrs, 6 mos
Industry Experience
33 yrs, 8 mos
Languages Spoken
English
135 Reviews
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135 Reviews of Ben Carlson
July 24, 2020
DCH Toyota Wappingers has an Excellent Service Department & Staff. Michael & Ben, Thank you for your commitment to excellence. I am very satisfied as a customer. & Staff. Michael & Ben, Thank you for your commitment to excellence. I am very satisfied as a customer. More
by dalefenimore
Verified CustomerOther Employees Tagged: Mike Giordano
June 19, 2020
Awesome! Every experience unfailingly rewarding. Service advisor Michael Giordano is polite, knowledgeable, and competent. I will continue to service my four Toyota automobiles at DCHWFT. advisor Michael Giordano is polite, knowledgeable, and competent. I will continue to service my four Toyota automobiles at DCHWFT. More
by daisymojos071296
Other Employees Tagged: Daryl Callahan, Melissa Sinapi, Thomas Hackett, Dylan Abell , Evin Calderon, Kathleen Crosbie, Mike Giordano, Naeem Randall, Alicia Verven
May 25, 2020
Fast and friendly service. Bay doors were open on time. My car was ready when I returned from a quick trip to the store. Checkout was hassle free. My car was ready when I returned from a quick trip to the store. Checkout was hassle free. More
by chefmo09
Other Employees Tagged: Thomas Hackett , Evin Calderon, Mike Giordano, Romaine Newby, Pinkal Patel, Alicia Verven
May 06, 2020
OUTSTANDING MIKE G. Was awesome and very knowledgeable. The DCH family is TOP SHELF. they really do deliver customer happiness. 👏👏 I will be talking all my family and friends about the great experience. The DCH family is TOP SHELF. they really do deliver customer happiness. 👏👏 I will be talking all my family and friends about the great experience. 👍 More
by jdeets0
Other Employees Tagged: Thomas Hackett , Evin Calderon, Mike Giordano
April 24, 2020
Oil change I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my truck and on my driveway. They did fix it and cleaned off my truck but still waiting on the driveway. More
by bud.savold
April 16, 2020
Currently having my Tundra towed for driver's side emergency brake completely locked up. Was told it was repaired less then 1 week ago. Maintenance required soon message came on the next morning afte emergency brake completely locked up. Was told it was repaired less then 1 week ago. Maintenance required soon message came on the next morning after picking my truck up. I doubt it was ever even serviced before I purchased it on 2/29. Truck covered in mud when I picked it up, dropped off spotless. Wiper blades shot. Whoever put my inspection sticker on must have been covered in grease. Piller panel all stained up and discusting. This has been such a rough few weeks here besides what's going on with my truck. I was so proud to finally buy a nice daily driver truck, and now I am stuck with multiple problems, and a 5 year platinum warranty that seems to not be worth spit. I've owned almost only Toyota for most of my life, and I think this is gonna be it. What a terrible way to fall out of love with a brand... This sux!! More
by mleadbitter357
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye , Evin Calderon, Mike Giordano
April 11, 2020
Very disappointed. Dropped off truck clean, picked up covered in mud. 2 different color signal lamps I had to change myself before leaving. Fixed one of at least 5 problems poorly. All smiles and empty covered in mud. 2 different color signal lamps I had to change myself before leaving. Fixed one of at least 5 problems poorly. All smiles and empty promises before you sign your deal. Worst dealership experience ever. My entire Toyota loving family Will Never go there again. I'm glad there are plenty of Toyota dealership's besides dch, because Toyotas are awesome. DCH, shady, dishonest, misleading, aragent. I look forward to sharing my experience with everybody that will listen. Either way, I'm stuck in a 30k vehicle with a long list of issues. This may sound harsh, but I'm damm near biting my tongue off figuratively while typing. I've just never been so disappointed in my life. Sales, you guys are cool. More
by mleadbitter357
Other Employees Tagged: Daryl Callahan, Karl Boye , Evin Calderon, Mike Giordano, Kurt/Awesome!!
March 25, 2020
My service advisor Michael Giordano did an excellent job . I’am looking forward to working with him again during my next services appointment thank you 😊 . I’am looking forward to working with him again during my next services appointment thank you 😊 More
by ricrmiller
Other Employees Tagged: Mike Giordano
March 16, 2020
Once again DCH Wappingers got my Tundra repaired in a professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. More
by GOEY12241
Other Employees Tagged: David Kolozy , Allison Croshier, Greg in Parts
March 11, 2020
Tiffany was excellent five star employee. Tiffany went over all the features of our new RAV4 before we left with my wife new car. Told several other friends was excellent five star employee. Tiffany went over all the features of our new RAV4 before we left with my wife new car. Told several other friends and family about the excellent service we received More
by bandit7790
Other Employees Tagged: David Kolozy , Tiffany Moreno
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