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Bert Dutcher
Bert Dutcher at Rizza Cadillac Buick GMC
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Bert Dutcher | Page 3

Finance Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.5
96 Reviews
4.5

96 Reviews

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96 Reviews of Bert Dutcher

February 21, 2023

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All I have to say Very good customer service in Sales department also Service department Tom the Manger is the Best!!! More

by CMBOYD458
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Tom Wentz, Jim Monahan

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Feb 23, 2023

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 19, 2023

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Marty “Coach” Nowak was a very professional salesman. He was relatable and a guy you’d want to buy a car from. More

by Anthony123
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Recommend Dealer
Yes

Other Employees Tagged: Marty “Coach” Nowak

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Feb 22, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2023

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Nice staff, but I was promised a hat when I purchased the car and the 2 times I’ve been back I was told the hat wasn’t available. Maybe I’ll get one when I return. More

by acsproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Feb 02, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2023

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Love Rizza Cadillac, they are the best! !! They work very hard to always satisfy everyone. Extremely happy!!! More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

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Jan 26, 2023

Rizza Cadillac Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2023

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Always great service at Rizza Cadillac, they are very prompt go out of their way to make you happy. More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

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Jan 18, 2023

Rizza Cadillac Buick GMC responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see me any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 30, 2022

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The General Manager is rude and not truthful. The salesman and finance person were very courteous and helpful. More

by ND221
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Dan Choi, Anyssa Singh , Jim Allegretti

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Jan 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 29, 2022

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Courteous staff, informative regarding products, and straight foward. The staff provided an honest experience throughout. More

by Chrisb0414
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 30, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Chris! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2022

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They fixed my Cadillac very quickly and shop is very clean. Friendly smiles everywhere I turned followed by a lot of laughter! More

by AMYELLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, John Howard, Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor, Juan Rocha

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Dec 06, 2022

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Rizza Cadillac Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2022

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Thank you guys for the speedy service thanks for your help ! We are back on the road More

by Carl. I dwards
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Jim Monahan, Melizza Contreras , Mike Lorenzo

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Nov 29, 2022

Carl. I dwards responded

Great Team!

Dec 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2022

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Very professional kind neat concerns of your needs not pushy gave car back cleaned pulled up front and no hassle 👍😊 More

by alnizick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo, Nick Richko, Becky Aboswielem, Tom Wentz, Melizza Contreras, Joe Gonzales , Juan Rocha

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Nov 30, 2022

Rizza Cadillac Buick GMC responded

Thank you for providing us with feedback regarding your recent visit! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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