Bill Ferry | Page 17

Outstanding service Fantastic. They we're ready and waiting for me. Even knew my name. Greeted me in a friendly manner. Did excellent work and even wash the exterior and Fantastic. They we're ready and waiting for me. Even knew my name. Greeted me in a friendly manner. Did excellent work and even wash the exterior and clean the interior of the car. Above and beyond expectations. More

by Windlass Verified Customer Verified Customer

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Best Customer Service at a Car Dealership I purchased my first Subaru Outback thanks to Andre, Bill, Jake and Ashlynne. They were very courteous and helpful throughout my test drive and purcha I purchased my first Subaru Outback thanks to Andre, Bill, Jake and Ashlynne. They were very courteous and helpful throughout my test drive and purchased. I drove in with a Ford Taurus Sho with no expectation of purchasing a vehicle. However, after test driving the Outback I was surprised at how well it handled on the expressway and how comfortable the the vehicle . The service not high pressure or fast sales and Andre, Bill, and Jake did the their best to assure that that I received the best deal. More

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My Forester Steven Devries, my salesman, made all the difference in the world. His attitude & honesty plus the quality of the Forester are what convinced me to d Steven Devries, my salesman, made all the difference in the world. His attitude & honesty plus the quality of the Forester are what convinced me to drive away in a Subaru. More

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Fantastic! We were very impressed with Katie, our sales rep! She was fun and very knowledgeable! We realize that Saturday was an extremely busy day. Bill said he We were very impressed with Katie, our sales rep! She was fun and very knowledgeable! We realize that Saturday was an extremely busy day. Bill said he would let us know Monday more information on the arrival timing on the car, which was predicted to be Tuesday. However, we did not get that call. More

by mbngkelly Verified Customer Verified Customer

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Personable and Economical Just bought a late model used Subaru at My Auto Import Center and am very pleased with the experience. My salesman, Greg Ireland ("GI") was personabl Just bought a late model used Subaru at My Auto Import Center and am very pleased with the experience. My salesman, Greg Ireland ("GI") was personable--as car salesman almost always are--but not over the top--as they sometimes are. I was treated very fairly, and although GI was trying to deal with another customer at the same time he was dealing with me, relatively efficiently. Their price was rated "great deal" on CarGurus, which I found to be accurate based on my consideration of similar vehicles listed there and on other car buying sites. Not much negotiating on the price, but I was happy with what we did do. Paperwork was completed quickly, as was the car prep prior to final delivery. They even took a personal check for the full purchase price, which I was pleasantly surprised at (although I can't confirm that is standard policy). As car buying goes, an overall good experience. Although I hope not to be in the market for a "new" car soon, I would definitely check out what this dealership has to offer if I was. More

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sales manager and support staff were very helpful We worked with Austin Gresset @ Subaru of Muskegon. He was awesome and upfront and didn't try to push us onto anything other than what we were lookin We worked with Austin Gresset @ Subaru of Muskegon. He was awesome and upfront and didn't try to push us onto anything other than what we were looking for. Bill Ferry chatted with us as well and was very down to earth and genuine. Actually found the perfect fit and drove off the lot with a brand new car. More

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They are awesome This is my second car using my auto. Katie Brown is the best sale consultant ever. She went to bat for her clients. I would go back and use Katie agai This is my second car using my auto. Katie Brown is the best sale consultant ever. She went to bat for her clients. I would go back and use Katie again. Bill Ferry the sale manager also made the deal Awesome. Both Bill and Katie are the best. Love them More

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Always a good experience. Everyone is very pleasent The dealership does everyone to make you comfortable. They offer tv, popcorn and drinks for a pleasent visit while waiting for work done or purchasing The dealership does everyone to make you comfortable. They offer tv, popcorn and drinks for a pleasent visit while waiting for work done or purchasing a car More

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New Forester Purchase Steve Devries and Jake Childress were excellent to work with; knowledgeable, responsive, thorough, and enjoyable. They arranged for a dealer trade wit Steve Devries and Jake Childress were excellent to work with; knowledgeable, responsive, thorough, and enjoyable. They arranged for a dealer trade within a few days. Definitely recommend Subaru of Muskegon. More

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Very knowledgeable, no high pressure. Great dealership. They were available to answer questions, gave you time to look. Not high pressure, follow you around type of place. Will go back an Great dealership. They were available to answer questions, gave you time to look. Not high pressure, follow you around type of place. Will go back and would recommend Andre. More

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