Bill Ferry
Bill Ferry at My Auto Import Center
Refer Me

Bill Ferry | Page 7

Sales Manager

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.9
241 Reviews

From Holland Michigan. Retired from the Navy. Loves to cook and spend summer Sundays driving his MG up and down the west coast of Michigan.

Dealership Experience

25 yrs, 9 mos

Industry Experience

32 yrs, 2 mos

Employee Video

4.9

241 Reviews

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241 Reviews of Bill Ferry

July 27, 2021

Dealership Rating

They were fast to respond to my request to see a Legacy. I test drove the same day. The sales rep was very knowledgeable and pleasant to ride with. I bought the car the same day! More

by jan.ibershoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Brown, John Gongalski

Aug 02, 2021

My Auto Import Center responded

Jan, thank you for the great five-star review! We love hearing you were given excellent customer service. We hope you enjoy your new Subaru Legacy. Thank you for trusting The My Auto Group and My Subaru of Muskegon team with your business.

July 24, 2021

Dealership Rating
Employee Rating

Beth and Taylor are outstanding! Everything was on time, they understood what needed to be done and got me in and out just as planned. More

by JimInMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress, Beth Smith , Bull

Jul 27, 2021

My Auto Import Center responded

Thank you for the five-star review! We love hearing you were given exceptional customer service by both Beth and Taylor. Thank you for trusting our team at The My Auto Group and My Subaru of Muskegon with your business!

July 14, 2021

Dealership Rating
Employee Rating

Beth and the entire service department continue to exceed my expectations! The work is always completed on time and done right the first time! The My Auto Service Center is a key reason why I have been a 2 More

by jpscatena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Service Advisor, Beth Smith. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

July 01, 2021

Dealership Rating
Employee Rating

This will be my second Subaru Crosstrek and Eric HOOKED ME UP! My lease wasn't quite up, but I was curious about the new Crosstrek offering. Turned out I was able to upgrade my lease with equity and within More

by mfretty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Steve Devries , Eric Nelson

Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Sales Specialist, Eric Nelson. We hope you enjoy your new Subaru Crosstrek. We appreciate you trusting The My Auto Group and My Subaru of Muskegon with your business.

July 01, 2021

Dealership Rating

Byrd is a RIOT!! He's so upbeat and has SO much energy and I LOVE IT! He was so helpful getting me hooked up with a new bumper for my Crosstrek. He gave me all the information I needed and a cushy Outback More

by mfretty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski , Byrd Harderman Jr, Eric Nelson

Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We think Byrd is awesome too! We appreciate you trusting The My Auto Group and My Subaru of Muskegon with your business.

July 01, 2021

Dealership Rating

It was a great experience. The only problem was that the car I wanted wasn’t in stock. I had to wait a month to get it, but my sales rep, Marshall, was great about keeping me posted on its status. More

by dwynegar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress , Marshal Hatley

Jul 02, 2021

My Auto Import Center responded

Thank you for the kind review. We love hearing you were given excellent customer service from our team. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 30, 2021

Dealership Rating

Professional courteous knowledgeable friendly. Steve Devries was so very helpful in helping me with leading a new Subaru even with low inventory More

by msholder40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Devries, Gregory Ireland

Aug 02, 2021

My Auto Import Center responded

Thank you for the kind review. We love hearing you were given exceptional customer service from our Sales Specliast, Steve Devries. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 30, 2021

Dealership Rating

Super helpful sales dept (Steve) made our out of state purchase fast and easy. Prompt, clear communication throughout the process. Nice kids area at the dealership kept our young children entertained whil More

by jc920
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Devries, Jacob Childress

Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We love hearing you were given exceptional customer service and that our team was accommodating, friendly and never pushy. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 29, 2021

Dealership Rating
Employee Rating

They do a very nice job and treat you with respect and dignity. I have gone to a few other dealerships in the past and this is bye far number 1. More

by bmclinger69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

My Auto Import Center responded

Thank you for the kind review and thinking we are number one. We love hearing you were given exceptional customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 28, 2021

Dealership Rating

Steve in sales made trading in my leased vehicle and purchasing a new one effortless. Jake in Finance explained everything clearly and was very nice. More

by clarkncats
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Devries, Jacob Childress

Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review. We love hearing you were given exceptional customer service from our Sales Specialist, Steve Devries, and that your transaction was effortless. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

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