Bill Owen | Page 8

Recent Service My wife and I had not typically purchased or leased new American manufactured vehicles until my insurance agent advised us to visit HC Lincoln and tal My wife and I had not typically purchased or leased new American manufactured vehicles until my insurance agent advised us to visit HC Lincoln and talk w/Peter Hern. Peter saved us from buying a used "problem vehicle" and my wife leased her first MKc and 2 years later, leased her 2nd with Bill Owen which was just in for an oil change and wheel repairs. Greg is our service advisor, arranged alternate vehicle for our use and we picked up the 2017 MKc yesterday as promised with all work done at a very reasonable price. I also have received superior service advice and information from Danielle Barnett, the service manager on my previous MKZ. I am a frequent visitor to this dealership with my 2 leased MKZ's but the most recent lease - a 2018 Black Label has been the best yet. I walked in the door, always warmly greated by Julie Farretta, wondering why the Black Label model was not being offered in 2019 model year. There was Danny Jordan indicating they had the one in stock that was exactly what I was looking for. Peter & Danny worked out a great lease exchange for me and I drove the car away the next day. This Black Label is a beautiful vehicle with a luxurious interior and I love driving it. My wife is looking forward to her new MKC next year and we are "Lincoln for Life" Lee & Sandra K, Milton MA More

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Without a doubt the BEST buying experience I've ever had!! I recently purchased a used 2014 Ford Escape from Herb Chambers Lincoln. I spent weeks on the internet and they had the best price I saw anywhere. I w I recently purchased a used 2014 Ford Escape from Herb Chambers Lincoln. I spent weeks on the internet and they had the best price I saw anywhere. I went to look at the vehicle and it was exactly what was advertised. No high pressure salesman just an honest deal. I've been in the car business for 30 years and bought many vehicles but this was the easiest purchase I've made. A special thanks to Bill Owen who went out of his way to explain and demonstrate all the options and how they worked to my wife and I. Smart Pricing was a big reason i am so satisfied with the whole buying experience. I will DEFINITELY recommend this dealership to anyone who is looking for a used vehicle. Thanks, from a VERY happy customer!! Tom Fitzgerald More

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Great deal and excellent customer Service I just purchased a 2017 CPO MKC from this dealer. My salesman Bill Owen was great. Very nice, an extremely experienced salesman, and no pressure. I I just purchased a 2017 CPO MKC from this dealer. My salesman Bill Owen was great. Very nice, an extremely experienced salesman, and no pressure. I basically came in knowing what car I was interested in, since it was on their website. He made the buying purchase extremely easy. The other gentleman I dealt with, who was also very nice to work with, was Jim Lewis the business manager. He got me my financing at a good rate. I can honestly say that this was one of the best automobile buying experiences I have ever had. Do not hesitate to buy a car from this dealership, and ask for Bill Owen as your salesman. He is terrific! I would also just like to mention that it seems all of the Herb Chambers staff member at all their dealerships are the same way. One of my son's buys his BMW's from their BMW dealership in Boston, and my other son just purchased two 2017 CRV's from his Honda dealership in Westborough, and they both had great experiences with those dealerships and staff. More

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bill owen salesman I have been buying cars for 40 years, this was absolutely the best experience of have ever had. Bill Owens was outstanding from the very beginning of I have been buying cars for 40 years, this was absolutely the best experience of have ever had. Bill Owens was outstanding from the very beginning of the process to the delivery at the end. I never want to buy a car from anyone else again. He is knowledgeable, courteous, and his follow through om email and texts is fantastic. More

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Purchased new Lincoln MKZ Bill and sales people were excellent. Made me feel like I was part of the employees at the dealership. just like the ads for Herb Chambers states. Bill and sales people were excellent. Made me feel like I was part of the employees at the dealership. just like the ads for Herb Chambers states. You feel comfortable buying More

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Leasing I have leased 4 vehicles from Bill Owen. Went from a 2012 to a 2013 new body style mkz on an early bird turn in with lower monthly payments. My third I have leased 4 vehicles from Bill Owen. Went from a 2012 to a 2013 new body style mkz on an early bird turn in with lower monthly payments. My third lease was a mkc on Special order which takes the better part of two months. A vehicle with the same options came in and the customer changed their mind. Received a call from Bill Owen and was in the car by the end of week. Only one and a half years into a three year lease and was able to upgrade to a better mkc for a lower monthly payment again. Bill Owen is excellent to work with before during and after the deal. More

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Great car buying experience so good we bought two After looking at numerous other dealerships and cars we arrived at Lincoln in Norwood. Our experience prior to meeting Bill was not fun. We had both b After looking at numerous other dealerships and cars we arrived at Lincoln in Norwood. Our experience prior to meeting Bill was not fun. We had both been Nissan owners for years. My husband and I both ended up buying a 2016 Lincoln MKC cars from Bill Owen. I bought a gorgeous red color and my husband a stunning silver. We were given very fair trades on our current own vehicles. They are very professional and knowledgable at this dealership. Bill is great at his job and has a great memory he remembered my husband from years past when he came in with his son looking at cars. We felt very relaxed and was not pressured by Bill at all. Bill took the time staying late one night to go over all the technology of the car with me. Since the purchase he has followed up to make sure everything is going well. We would highly recommend Bill for your next car experience. More

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Great experience purchasing my Lincoln MXZ Hybrid Worked with Ronny and Sonny. Great experience. William Owen provided a thorough overview of the car. Love my new car. Will be back for a car for my wi Worked with Ronny and Sonny. Great experience. William Owen provided a thorough overview of the car. Love my new car. Will be back for a car for my wife! More

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Great Experience Just bought a pre-owned Lincoln MKX! Had great service and great sales representative. Thank you for taking such good care of us. Love our new car. Just bought a pre-owned Lincoln MKX! Had great service and great sales representative. Thank you for taking such good care of us. Love our new car. More

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Always a pleasant experience working with a Great Staff. We went to Herb Chambers Lincoln yesterday to pick up our 4th leased MKX. Peter Hern had suggested waiting for latest MKX as it was different from We went to Herb Chambers Lincoln yesterday to pick up our 4th leased MKX. Peter Hern had suggested waiting for latest MKX as it was different from the others with the push button controls. He was right as it is and Bill Owen patiently ran me through all the new features and told me to come back anytime with new questions. It is always a pleasure working with the Chambers Lincoln staff. They make leasing and maintenance trouble free. Great hot chocolate too! More

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