Bob Annis | Page 6

Bob Annis was our sales person. He took his time explaining information about the car. We never felt any pressure to buy. He was very professional. He took his time explaining information about the car. We never felt any pressure to buy. He was very professional. More

by moking45 Verified Customer Verified Customer

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Coutney was super nice but the service was a disappointment. I went in for a routine oil change for my 2006 Mini Cooper S convertible. The oil change was a $100.00 and my "Service Engine Soon" disappointment. I went in for a routine oil change for my 2006 Mini Cooper S convertible. The oil change was a $100.00 and my "Service Engine Soon" light was on and they charged me $85.00 just to tell me my O2 sensor was bad. When they finished changing my oil, they presented me with a list of work that needed to be done; oil gasket, control arm bushings, O2 sensor, coolant flush and change, etc. Any way it added up to almost $3500.00. Way too expensive! Anyway, I had my local mechanic change the oil gasket for about 40% of the cost their service department wanted and my mechanic said he broke a 24" xxxxxxx trying to get the drain plug out. He said Ferman didn't replace the washer and it was metal on metal. NOT GOOD!!! So, I thought I would inquire about a trade-in and they insulted me with a $2000.00 offer; mainly because all the work that had to be done based upon their service departments assessment. My Miini has 73,000 miles and is in excelled shape for a 17 old car. Come on; TWO GRAND!!! RIDICULOUS!!! Long and short of it; I won't be going back! More

by mmillersiu80 Verified Customer Verified Customer

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Bob was amazing. He provided friendly service and was very informative. All paperwork was completed in a efficient and quickly. He provided friendly service and was very informative. All paperwork was completed in a efficient and quickly. More

by kat.719 Verified Customer Verified Customer

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Bob and the rest of the staff went out of their way to get us the MINI we wanted. get us the MINI we wanted. More

by jdawg1327 Verified Customer Verified Customer

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Bob Annis was a fantastic sales associate. He was knowledgeable, gracious and kind. We appreciate his patience while we were making our decision. He was knowledgeable, gracious and kind. We appreciate his patience while we were making our decision. More

by janstephens Verified Customer Verified Customer

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Fabulous experience! I was very impressed with the professionalism from Bob A. in sales and Scott in finance. My new mini was perfect and I am completely in love with it. I was very impressed with the professionalism from Bob A. in sales and Scott in finance. My new mini was perfect and I am completely in love with it. More

by mroblesesq Verified Customer Verified Customer

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I had Bob Annis as my sales person and he was outstanding! He went above and beyond to make sure I got what I wanted and understood all the mechanics of my new car. I would definitely recommend h outstanding! He went above and beyond to make sure I got what I wanted and understood all the mechanics of my new car. I would definitely recommend him to anyone interested in a mini. The only negative I experienced where unnerving emails from your online sales person. Everyday for a week even though I said I was not interested in purchasing yet. Almost made me think about going elsewhere. Luckily Bob came along and was perfect. More

by rslarson Verified Customer Verified Customer

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Great communication through the whole process and a very easy transaction. Big thanks to Bob and Ryan easy transaction. Big thanks to Bob and Ryan More

by ajonishenko Verified Customer Verified Customer

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Got us in and out easily and really gave a short but informative rundown on the workings of the car. informative rundown on the workings of the car. More

by esphartman Verified Customer Verified Customer

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Could not have been an easier process. From custom ordering my car, to regular updates and delivery day, Sara and Bob in customer service were superb. From custom ordering my car, to regular updates and delivery day, Sara and Bob in customer service were superb. More

by daveditto Verified Customer Verified Customer

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