Bobby Howard | Page 10

He explained a lot about how to take care of a newer car and really helped me understand it and really helped me understand it More

by tgroovy Verified Customer Verified Customer

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As an update - when I called today to speak with the Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing to correct their own mistakes. Completely dishonest and untrustworthy. No one should ever bring their vehicle here for service. Their customer service is equally abysmal. Do not have your vehicles serviced here unless you want to pay thousands of dollars for them to leave your vehicle more broken than when you brought it in. We dropped off van for servicing because AC was not blowing at full strength. Honda said evaporator was clogged and needed to be flushed. However on day after we picked it up, it still sounded clogged and did not blow properly/cool. Ultimately, we took the van back and this time they said a dead mouse clogged the evaporator, which caused water damage underneath the carpet, ruined the blower, and caused the smell. This should have been caught the first time we dropped off the van, but I gave them a second chance. After paying another $2k to fix it properly, we went to pick up the van yesterday and the lift gate would not work. It has only been in Honda’s care for the last fourteen days yet they want another $1344 to fix what they broke. It worked properly when we dropped it off, and the van is less than 5 years old. After 16 days in their service shop over the last month, my van is still not fixed properly. And I am told that the lift gate breaking while in their care is “just a coincidence” because of a sealing issue yet somehow my car hard been in a covered garage for two weeks. Terrible experience. More

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Friendly atmosphere I do not have much more to say 15 words is too long words is too long More

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Amazing job . They are really good on getting all the help you need. Also they shoe me step by step what they are doing. They are really good on getting all the help you need. Also they shoe me step by step what they are doing. More

by casanova.wilfredo Verified Customer Verified Customer

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This was my first service visit since the purchase of my Honda, great service from the start of scheduling my appointment online to end of having my car service. Honda, great service from the start of scheduling my appointment online to end of having my car service. More

by msval8 Verified Customer Verified Customer

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I have been their customer for 17 years. They have treated me and my family very well They have treated me and my family very well More

by Singh Verified Customer Verified Customer

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Service was excellent. Finished the job on time. Keep me informed. Very satisfy. Bo is one of the best!! Finished the job on time. Keep me informed. Very satisfy. Bo is one of the best!! More

by monica3rn Verified Customer Verified Customer

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Bobby is one of the assets pf the Honda of the Avenues. Excellent customer service always! Excellent customer service always! More

by BB Verified Customer Verified Customer

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Great experience. Bobby was clear with what my car needs and prompt with calls and service. Bobby was clear with what my car needs and prompt with calls and service. More

by ABBYW06 Verified Customer Verified Customer

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As always this was a great experience. The staff were courteous and attentive. I highly recommend them for vehicle service. The staff were courteous and attentive. I highly recommend them for vehicle service. More

by R.manager4 Verified Customer Verified Customer

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