Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 4

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

November 24, 2025

Dealership Rating
Employee Rating

“Bobby Miller at Big Star Cadillac provided an exceptional experience—professional, honest, and incredibly helpful from start to finish. I couldn’t have asked for better service.” More

by vrsnider327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 22, 2025

Dealership Rating
Employee Rating

Was very pleased with our purchase. The review of the new Escalade was explained with in our expectations. Thank you! More

by JIMCALDWELL0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Ruben Cauton, Mario Paniagua, Albert Ramirez , Not sure who the little lady was that dropped off our car but she was very nice and professional

Nov 24, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 17, 2025

Dealership Rating
Employee Rating

Staff is from my eligible to help with issues and service. Bobby is great at keeping me informed in a timely manner of what’s going on with my vehicle. More

by sweetdh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Jose Teran

Nov 18, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

November 13, 2025

Dealership Rating
Employee Rating

I dropped off my Cadillac XT6 for a transmission service and found out it needed a replacement. Mr. Bobby Miller quickly filed a claim with my warranty company and got it approved right away. He offered me More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Nov 13, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 10, 2025

Dealership Rating
Employee Rating

Great service nice people good company to work for you and your family members will be very happy to meet them More

by C.CASH619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 07, 2025

Dealership Rating
Employee Rating

Was Not very impressed with this Dealership The dealers I bought my car from tried to take advantage of me By up charging me and penalizing me for not using their finance department I had to go up ther More

by TOMHEARRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Pierce, Jose Teran

Nov 10, 2025

Big Star Cadillac responded

Thank you for allowing us the opportunity to be of service to you and taking the time to provide feedback. We sincerely apologize for the unacceptable experiences you felt that had at our dealership. We certainly apologize for you're having to finalize paperwork over multiple visits. That must have been very inconvenient and frustrating. It seems like there may remain a lack of resolution from your most recent service department visits. We are committed to resolving any outstanding concerns immediately, and take steps prevent similar occurrences. Our ultimate goal is to restore your trust in our dealership and service. Please reach out to me directly at vtrevinojr@bigstarcadillac.com. Vennie Trevino, Service Director.

November 03, 2025

Dealership Rating
Employee Rating

Excellent customer service with the total attention to detail. Incredible knowledge of my vehicles. Bobby Miller is amazing! More

by emilianwhite
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Nov 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

October 29, 2025

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Employee Rating

Wish I didn’t have to wait 2 hours for an oil change other than that, everything ok More

by cel325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Big Star Cadillac responded

Thank you for your review. We apologize for any inconvenience. We agree, that is too long. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 23, 2025

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Employee Rating

Great job thanks for everything! !! I would be more than glad to recommend my to use your service thanks again! More

by robert-elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

October 22, 2025

Dealership Rating
Employee Rating

The dealership was great, everyone was very helpful and friendly and the loaner vehicle helped me a lot. More

by hughesdemarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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