Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 56

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
619 Reviews
4.9

619 Reviews

Write a Review

619 Reviews of Brandon Fraikes

April 28, 2021

Dealership Rating
Employee Rating

I was dreading purchasing a new car (my 2002 Nissan had over 167,000 miles on it, hope the donation to a former homeless family loves it as much as I did). I wanted something safe, reliable with good More

by mkemins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, mkemins! We understand all the new technology can be overwhelming, so please do not hesitate to stop by or call us at 817-438-1700. It is important to us that you feel comfortable in your Forester! Thank you for shopping with us and safe travels! Take Care, Doug Laymon, Sales Manager

April 27, 2021

Dealership Rating
Employee Rating

An exceptional purchase experience! Could not have been smoother.They found the car we wanted and the transaction was seamless. Everything was ready to go when we arrived.Thanks! More

by stevehindsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Doug Laymon

Apr 28, 2021

Five Star Subaru of Grapevine responded

Stevehindsley, It is always great to hear from our Subaru of Grapevine customers. Thank you for recognizing our efforts and please stay in touch at 817-438-1700. We want to make owning your vehicle the best experience. Best Regards, Doug Laymon, Sales Manager

April 27, 2021

Dealership Rating
Employee Rating

We got a new 2021 Subaru Forester Sport Saturday. This dealership went above my expectations. If you want a fair, transparent experience - this is the place to go. Ask for Ryan B in sales. He has a great More

by TheRealMcCoys
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bayles, Jeff Davis

Apr 28, 2021

Five Star Subaru of Grapevine responded

Congratulations, TheRealMcCoys, on your new Forester Sport from Subaru of Grapevine. To help you fully enjoy your #backtheblue Subaru, please stay in touch with Ryan or me at 817-438-1700. Sharing our vehicle knowledge is only a call away. Thank you, Doug Laymon, Sales Manager

April 22, 2021

Dealership Rating
Employee Rating

This was the second time we were buying a car from Fivestar Subaru. Both times our experience was stress free. BB was really helpful in getting the car we needed. The entire staff was helpful and we w More

by dv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat , Jeff Davis

Apr 23, 2021

Five Star Subaru of Grapevine responded

Dv, Thank you for returning to Subaru of Grapevine! BB, Jeff, and I want to make owning your newest Subaru better than your last experience. Stop by or let us know if you would like to revisit its features or care. Reach us any time at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

April 17, 2021

Dealership Rating
Employee Rating

This car-buying experience was the seventh one in my lifetime. It was always a dreaded event in the past. This time, Five Star made it an enjoyable one. The interaction was up-front and transparent. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2021

Five Star Subaru of Grapevine responded

Hello Karen, We were happy to help you enjoy purchasing your new vehicle at Subaru of Grapevine. To continue sharing our Subaru knowledge, call us any time at 817-438-1700. We want to make owning your car the best experience. Thank you, Doug Laymon, Sales Manager

April 16, 2021

Dealership Rating
Employee Rating

Overall pleased with our first experience with Subaru. Friendly staff and got us the car we really wanted. No service experience as of this writing. More

by Jef E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Sam Rezaei

Apr 17, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Jef E. We strive for complete customer care and we hope to continue serving your vehicle needs. Please stay in touch at 817-438-1700. Thank you for the opportunity to help with your new Subaru purchase. Best Regards, Doug Laymon, Sales Manager

April 15, 2021

Dealership Rating

Our experience was absolutely effortless, Taylor was wonderful. We got the car we wanted ( after looking online) at the price we wanted. Got the 5 Star Deal and a tad more. Never set foot in the dealers More

by laleath1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Bayles , Jeff Davis

Apr 16, 2021

Five Star Subaru of Grapevine responded

Laleath1, It is great to hear you enjoyed working with Taylor! She is an asset to our dealership and customers. Do not hesitate to call either of us at 817-438-1700 to review the technology or care of your Subaru. We would love to see you again at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

April 14, 2021

Dealership Rating

Jordan is very helpful and truthful during the entire process. He treated my wife and I with respect and enthusiasm. He is an asset to your dealership. More

by Jesus Bernabe, Jr.
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jordan Reddish, Shantai Isom is friendly, knowledgeable and professional.

Apr 15, 2021

Five Star Subaru of Grapevine responded

Thank you, Jesus, for choosing Subaru of Grapevine for your vehicle purchase. We want you and your wife to fully enjoy your new Subaru. Please reach Jordan, Jeff, or me at 817-438-1700 when technical or care questions arise. We are here to serve! Enjoy your ride, Doug Laymon, Sales Manager

April 14, 2021

Dealership Rating
Employee Rating

Nick Eyster was great to work with! Very knowledgeable on the entire product line, friendly, flexible and had an abundance of patience. I would gladly recommend Nick and Five Star Subaru of Grapevine. More

by KELLY.WRIGHT102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster

Apr 15, 2021

Five Star Subaru of Grapevine responded

Hello Kelly! It is great to hear you enjoyed working with Nick and our staff at Subaru of Grapevine. To continue serving you, please stay in touch with Nick or me at 817-438-1700. Your recommendation is greatly appreciated. Thank you, Doug Laymon, Sales Manager

April 14, 2021

Dealership Rating

This was my second car buying experience ever, and it could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before drivi More

by kerrip13
Recommend Dealer
Yes

Other Employees Tagged: Rio Manalo

Apr 15, 2021

Five Star Subaru of Grapevine responded

Congratulations, kerrip13, on your newest car purchase at Subaru of Grapevine. Rio and I want to continue offering you excellent customer care. Call us at 817-438-1700 to review the features on your Subaru at any time. We want to make this second purchase a great one. Thank you, Doug Laymon, Sales Manager

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