Brandon Fraikes | Page 56

We got a new 2021 Subaru Forester Sport Saturday. This dealership went above my expectations. If you want a fair, transparent experience - this is the place to go. Ask for Ryan B in sales. He has a great dealership went above my expectations. If you want a fair, transparent experience - this is the place to go. Ask for Ryan B in sales. He has a great calm and patient temperament with customers. He is not pushy and returns all calls promptly. Sales Manager Jeff is very personable with customers and very transparent. I’m loving my new SUV. Brandon in finance was also on his A-game; paperwork had no mistakes and wait time fairly short. We want a VSC but will go third party for better price. We left very happy in our new #back the blue subie! More

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This was the second time we were buying a car from Fivestar Subaru. Both times our experience was stress free. BB was really helpful in getting the car we needed. The entire staff was helpful and we w Fivestar Subaru. Both times our experience was stress free. BB was really helpful in getting the car we needed. The entire staff was helpful and we were able to get everything done in couple of hours. More

by dv Verified Customer Verified Customer

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This car-buying experience was the seventh one in my lifetime. It was always a dreaded event in the past. This time, Five Star made it an enjoyable one. The interaction was up-front and transparent. lifetime. It was always a dreaded event in the past. This time, Five Star made it an enjoyable one. The interaction was up-front and transparent. The salespeople and finance department were helpful without being pushy. Whatever I needed, they seemed happy to provide. The pricing was in line with research I had done. I have been very pleased. More

by Karen Verified Customer Verified Customer

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Overall pleased with our first experience with Subaru. Friendly staff and got us the car we really wanted. No service experience as of this writing. Friendly staff and got us the car we really wanted. No service experience as of this writing. More

by Jef E. Verified Customer Verified Customer

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Our experience was absolutely effortless, Taylor was wonderful. We got the car we wanted ( after looking online) at the price we wanted. Got the 5 Star Deal and a tad more. Never set foot in the dealers wonderful. We got the car we wanted ( after looking online) at the price we wanted. Got the 5 Star Deal and a tad more. Never set foot in the dealership. Taylor brought the car to us to test drive, we loved it. She brought back our beautiful car to our home the next day, the papers were signed. Deal done. More

by laleath1 Verified Customer Verified Customer

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Jordan is very helpful and truthful during the entire process. He treated my wife and I with respect and enthusiasm. He is an asset to your dealership. process. He treated my wife and I with respect and enthusiasm. He is an asset to your dealership. More

by Jesus Bernabe, Jr. Verified Customer Verified Customer

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Nick Eyster was great to work with! Very knowledgeable on the entire product line, friendly, flexible and had an abundance of patience. I would gladly recommend Nick and Five Star Subaru of Grapevine. the entire product line, friendly, flexible and had an abundance of patience. I would gladly recommend Nick and Five Star Subaru of Grapevine. More

by KELLY.WRIGHT102 Verified Customer Verified Customer

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This was my second car buying experience ever, and it could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before drivi could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before driving, and explained things during the very smooth test drive. The paperwork was long, as always, but went smoothly, and in between waits, Rio showed us around the dealership, where to come for service and made sure we didn't have any questions. More

by kerrip13 Verified Customer Verified Customer

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Bb and the entire team was great! BB took great care and time to make sure my questions were answered and I was sure I got the vehicle I needed and wanted. time to make sure my questions were answered and I was sure I got the vehicle I needed and wanted. More

by TroyR Verified Customer Verified Customer

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My whole car buying experience was actually a pleasure. Taylor was wonderful and the financing piece was quite painless with no pushy sales tactics! I will always return here! Taylor was wonderful and the financing piece was quite painless with no pushy sales tactics! I will always return here! More

by Gloria9411 Verified Customer Verified Customer

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