Very prompt and professional service.
Brandon was a pleasure to work with. Glad I tried this location.
Brandon was a pleasure to work with. Glad I tried this location.
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by Tanya
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2024 -
Niello Volkswagen responded
Tanya, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Brandon and our team appreciate your business and hope to see you again soon!
Brandon Lamb
Service Manager
blamb@niello.com
(916) 359-9927
Niello Volkswagen on Arden Way provided me with great
service. The staff was very Knowledgeable and friendly.
service. The staff was very Knowledgeable and friendly.
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by SUSIE.SMITH19
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jacob
Feb 25, 2024 -
Niello Volkswagen responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susie and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.
Brandon Lamb
Service Manager
blamb@niello.com
(916) 359-9927
Niello VW and Brandon did a great job diagnosing our
engine problem and repairing it. They also gave us a loaner vehicle, which was appreciated.
engine problem and repairing it. They also gave us a loaner vehicle, which was appreciated.
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by STDAVIS05
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2024 -
Niello Volkswagen responded
It's great to hear that Brandon and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen!
Brandon Lamb
Service Manager
blamb@niello.com
(916) 359-9927
I look forward to using Niello Volkswagen and working
with Brandon again for my service needs.
with Brandon again for my service needs.
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by davelee0742
Verified Customer
Verified Customer
Feb 12, 2024 -
Niello Volkswagen responded
Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen.
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
Always the best in town!
Professional and knowable. I trust Travis and his advice for my car.
Professional and knowable. I trust Travis and his advice for my car.
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by Vdubdad
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2024 -
Niello Volkswagen responded
It's great to hear that Travis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen!
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
Excellent service.
Prompt and responsive by text when my car was being serviced. Lyft provided complimentary. Very good experience!
Prompt and responsive by text when my car was being serviced. Lyft provided complimentary. Very good experience!
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by juniper
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2024 -
Niello Volkswagen responded
Thank you, Juniper, for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
As always Niello is taken care of my vehicle needs.
Will always recommend them for an VW driver
Will always recommend them for an VW driver
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by PETERM23
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2024 -
Niello Volkswagen responded
Thank you, Peter, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
Brandon was professional, efficient, patient, helpful,
friendly, and informative. I requested Stacey as my Technician, as I do every year for annual servicing, I have great trust in him and his knowledge
friendly, and informative. I requested Stacey as my Technician, as I do every year for annual servicing, I have great trust in him and his knowledge and skills, and my car was ready within the time anticipated. My car feels like new, tight and solid and smooth driving, and quiet. I love my VW Golf! Thank you.
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by cmdiamond
Verified Customer
Verified Customer
Other Employees Tagged:
Stacey Wetknight, Technician
Jan 20, 2024 -
Niello Volkswagen responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen.
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
Thank you so much , best service best quality.
100% satisfaction. Keep it up . Thanks a lot.
100% satisfaction. Keep it up . Thanks a lot.
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by VIRKSINGH101
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2024 -
Niello Volkswagen responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
Niello is always the best!
They never fail to take care of our cars and us!
They never fail to take care of our cars and us!
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by Wrenns
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2024 -
Niello Volkswagen responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Scott Russo
Service Manager
srusso@niello.com
(916) 359-9927
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