Brandon Lamb

Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57 Verified Customer Verified Customer

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I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The sales department has also been very helpful. Three years ago a small truck ran into me while I was stopped at a red light and totaled my lovely Passat. Everyone helped me get through with exceptional care in my purchase of my present car. I only had one week to get back on the road and Niello sales made my transition anxiety free. I'm still enjoying the Tiguan replacement and plan to keep all my auto care with Niello in the future. A.J. did a fine job advising and completing my recent experience. Thanks to all! More

by RFS1733 Verified Customer Verified Customer

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great post-sale service, it would've been nice if they provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The l provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The little touches make a big difference between good and outstanding. More

by ALGIOIA Verified Customer Verified Customer

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I would definitely return to this dealership to purchase another car. Everything from the sale of the vehicle to the servicing has been top-notch! another car. Everything from the sale of the vehicle to the servicing has been top-notch! More

by wendy.nugent Verified Customer Verified Customer

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Thanks again, Ron! You always take care of me and get stuff handled. Also, thanks to the Service Dept for making everything easy and accommodating. You always take care of me and get stuff handled. Also, thanks to the Service Dept for making everything easy and accommodating. More

by JPorange00 Verified Customer Verified Customer

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Jacob is awesome, i couldn’t be happier with the level of service and communication has exemplifies every time I bring my in for service. service and communication has exemplifies every time I bring my in for service. More

by AP Verified Customer Verified Customer

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I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable. Matt was friendly, helpful and knowledgeable. More

by VBRYN Verified Customer Verified Customer

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I’m disappointed because I found out the electrical problem was simply because a wire was not connected to the battery. It was easily identifiable, but the VW mechanics did not notice that. problem was simply because a wire was not connected to the battery. It was easily identifiable, but the VW mechanics did not notice that. More

by jaleh28 Verified Customer Verified Customer

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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25 Verified Customer Verified Customer

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Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to detail. More

by VJMAPPRAISALS Verified Customer Verified Customer

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