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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 6

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

June 26, 2026

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Employee Rating

The dealership completed the required maintenance successfully. The staff acted very professionally. They explained the required work very clearly. successfully. The staff acted very professionally. They explained the required work very clearly. More

by pfsqdancer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jun 30, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team explained everything clearly and got the maintenance taken care of. Don't hesitate to reach out if there is anything else we can help with!

June 24, 2026

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Employee Rating

Muy servicial el personal atentos y rapido trata. al clientele con respeto muy a ten tos al clientele con respeto muy a ten tos More

by dalkirysramirez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 24, 2026 -

Honda of Valley Stream responded

Hi there! Thank you so much for your kind words! We are thrilled to hear that our team made you feel welcome and respected. We look forward to your next visit! Hola! Muchas gracias por sus amables palabras. Nos alegra mucho saber que nuestro equipo lo atendio con respeto y rapidez. Esperamos verle en su proxima visita.

June 23, 2026

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Employee Rating

I would like to take this moment to thank Service Manager Tony Vicente and Service Advisor Brando Martinez. They helped me with everything I needed for my 2024 Honda Prologue. Tony Vicente and Service Advisor Brando Martinez. They helped me with everything I needed for my 2024 Honda Prologue. More

by letty_2009j.e

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 23, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Tony and Brandon took such great care of you and your Prologue. We will make sure they both know you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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Employee Rating

Honda of Valley Stream has the best auto service department on Long Islans! Brandon is an excellent representative of your organization. department on Long Islans! Brandon is an excellent representative of your organization. More

by lesfrim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 23, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the incredibly kind words! We are glad Brandon and the service team continue to set the bar on Long Island. We will make sure Brandon knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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Employee Rating

My service agent Brandon was very good at his job. The only thing I didn’t like was that I got there at 10 AM and didn’t leave to 2 PM. The only thing I didn’t like was that I got there at 10 AM and didn’t leave to 2 PM. More

by rgonz2543

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 23, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the feedback! We are glad Brandon took great care of you. We completely understand that a four hour wait is too long and we apologize for that. We will work on improving our turnaround times. Don't hesitate to reach out if there is anything else we can help with!

June 21, 2026

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Employee Rating

Mark was really helpful but the dealership itself just doesn’t seem very right waiting 3 hours for an oil change doesn’t seem very right waiting 3 hours for an oil change More

by kscicere

Verified Customer

Recommend Dealer

Other Employees Tagged: Mark Skawinski

Jun 22, 2026 -

Honda of Valley Stream responded

Thank you for the kind words about Mark — we're glad he was able to take great care of you! We completely understand your frustration with the wait time, a 3-hour oil change is not the experience we want for our customers. We are actively adding staff and retooling our service process to bring those wait times down significantly. We hope to have the opportunity to show you the improvement on your next visit!

June 17, 2026

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Employee Rating

Excellent service from the customer service team. I will recommend them to my friend and colleague I will recommend them to my friend and colleague More

by GR8ZEE

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Jun 17, 2026 -

Honda of Valley Stream responded

Thank you for the kind words and the recommendation! We are glad our team took great care of you. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

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Employee Rating

Good experience. All the comfort of home. Wait time was a little longer than told but it was busy. All the comfort of home. Wait time was a little longer than told but it was busy. More

by neelie7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jun 17, 2026 -

Honda of Valley Stream responded

Thank you for the feedback! We are glad you were comfortable while you waited and appreciate your patience on a busy day. We will keep working on our time estimates. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

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Car was ready a on time and everything went smoothly. Everything explained and very satisfied Everything explained and very satisfied More

by PKWAIT

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Jun 16, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are so glad your car was ready on time and that everything was explained clearly. That is always the goal. Please don't hesitate to reach out if there is anything you need!

June 06, 2026

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Employee Rating

Seem to have an understanding of the different recommendations available to many customers that visit. recommendations available to many customers that visit. More

by Dennise

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jun 10, 2026 -

Honda of Valley Stream responded

Hi Dennise! Thank you for the kind words! We always want to make sure our customers feel informed and that we are finding the best solutions for their needs. Please don't hesitate to reach out if there is anything you need!