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Brandon Tibbals
547 Reviews
Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!
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547 Reviews of Brandon Tibbals
December 09, 2024
Brandon is wonderful, kind, and helpful, but the service isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time sai isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time said it was debris blocking the drainage and charged me $800 to clear it. A week later, same problem. The car is still leaking every time it rains or snows, and every time the vehicle comes back with a new problem. Now the visor light doesn’t work, AND the leak is still happening. Very frustrating. Need to drive with an umbrella inside the car. Also, they are gouging on the prices…..$800 to remove leaves and when I noticed 2 car seat clips missing in the rear seats, they told me $500 each to order and install them, and I don’t use a car seat, so not even sure how they broke. In this economy, gouging your loyal customers is not a smart move, particularly when the service is less than stellar. More
by LUCIACIARAVINO
Verified Customer
December 06, 2024
The customer care was a top notch. The were so kind and nice. I really like going to service my car there The were so kind and nice. I really like going to service my car there More
by OKUBALU
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
December 06, 2024
Chris is a great salesman and I have purchased 3 cars from Chris over the last 3 years. He will always be my go to guy for anything at Rallye BMW from Chris over the last 3 years. He will always be my go to guy for anything at Rallye BMW More
by KPARTLOW36
Other Employees Tagged: Christopher Kraly
December 04, 2024
All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied notified of the progress of the work in a timely manner Very satisfied More
by PATMANN36
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
November 30, 2024
Courteous. Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments over the years. Rally is THE BEST BY FAR! More
by ZONEMAN
November 30, 2024
Excellent dealership. Good customer service. Car was completed in a timely manner. Nice clean facility. Good customer service. Car was completed in a timely manner. Nice clean facility. More
by payalnyc
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
November 30, 2024
Appointment was made very quickly and efficiently . Brandon was very helpful and arranged a loaner car for the duration of vehicle service Brandon was very helpful and arranged a loaner car for the duration of vehicle service More
by DAVID279
Other Employees Tagged: Cosmo Laurino
November 29, 2024
Dennis was amazing very helpful full knowledge made the process so smooth he got me in and out very quickly all repairs were done as promised. It was great experience as always . process so smooth he got me in and out very quickly all repairs were done as promised. It was great experience as always . More
by FUNDSCFO
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
