Brent Penn

Great service and very professional on everything l would recommend my friends to purchase a new lexus recommend my friends to purchase a new lexus More

by SGIOVANNI01 Verified Customer Verified Customer

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Quality products. Quality personnel. Exceptional customer responsiveness. Attractive, clean facility. I have nothing but high marks for the car purchase process. Quality personnel. Exceptional customer responsiveness. Attractive, clean facility. I have nothing but high marks for the car purchase process. More

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The process of buying was efficient and effortless Nathan was great and his brother John spent a lot of time showing us all of the electronics work The financial system you have made the process very simpl was great and his brother John spent a lot of time showing us all of the electronics work The financial system you have made the process very simple and efficient We have already sent Nathan a customer More

by AMADOR Verified Customer Verified Customer

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Very nice dealership people are very helpful. Loved our sales person Lisa. Liked the no pressure approach. Loved our sales person Lisa. Liked the no pressure approach. More

by mfink2 Verified Customer Verified Customer

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As a long time Northside Lexus customer (20 years/5 vehicles), we found our experience with our recent purchase to be less than than we expected. Everyone was cordial to deal with, but the entire proce vehicles), we found our experience with our recent purchase to be less than than we expected. Everyone was cordial to deal with, but the entire process was drawn out due to not being able to get the vehicle delivered. Then when it was delivered, everything was rushed leaving us with at a “take it or leave it” experience since we had to turn in our leased Lexus. Also, having been a longtime Northside Lexus customer, we do not feel we received any kind of deal on the cost of our transaction. From this experience we have learned that ordering a car sight unseen is NOT something we want to do again. We will also shop around at other brand vehicles when we go to replace our current purchase. More

by BOB.BARRETT85 Verified Customer Verified Customer

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Notwithstanding the excellent Lexus products, the Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reaso Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reason. More

by FBERGFIELD Verified Customer Verified Customer

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I went into Kelly Blue book and received an email from all the Lexus dealers in Houston. North side and clear lake responded promptly. Westside took a few days. Disappointed that Lexus doesn’t have a loya all the Lexus dealers in Houston. North side and clear lake responded promptly. Westside took a few days. Disappointed that Lexus doesn’t have a loyalty discount. Jared Postma was great More

by danorsini Verified Customer Verified Customer

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Professional and pleasant to work with while purchasing a car. Could do without all the warranty pitches. car. Could do without all the warranty pitches. More

by MACOCKER Verified Customer Verified Customer

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Staff were very professional and corteous. Our sales advisor was knowledgeable and worked with us from selection to delivery of the car. Our sales advisor was knowledgeable and worked with us from selection to delivery of the car. More

by rcabrerag65 Verified Customer Verified Customer

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Clean, professional, ALL employees that we crossed paths with were professional. Prompt answering phone calls and or questions. Javier was super polite, and knowledgeable. with were professional. Prompt answering phone calls and or questions. Javier was super polite, and knowledgeable. More

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