Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 13

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

November 08, 2024

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Bret Hines is a pleasure to work with. He is patient and keeps you updated as the car is worked on. Go see Bret when you need your car needs to be serviced. More

by zach11753
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Recommend Dealer
Yes
Nov 08, 2024

Rallye BMW responded

We're delighted to hear that Bret provided such excellent service at Rallye BMW! Keeping our customers informed and satisfied is a top priority. Thank you for the recommendation!

November 07, 2024

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Great ,Anthony persaud help us a lot . Great guy . The best. If we need something we will be back More

by IOANNA2
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Recommend Dealer
Yes
Nov 07, 2024

Rallye BMW responded

We're glad to hear Anthony was a huge help during your visit to Rallye BMW, Ioanna. Thanks for taking the time to acknowledge his efforts!

November 03, 2024

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Rallye is a very impressive dealership. They took me as a first time customer without a reservation mounted my license plate that had to be drilled and did it for free. Super nice and profe More

by curt.cretty
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

Nov 04, 2024

Rallye BMW responded

Curt, we're delighted to hear that your first experience with Rallye BMW was impressive and accommodating. Our team is always here to help, so don't hesitate to reach out if you need anything in the future!

November 02, 2024

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Everyone was polite and professional. My first encounter with both BMW and Rallye service center was excellent. More

by harry.lerner
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Recommend Dealer
Yes
Nov 04, 2024

Rallye BMW responded

Harry, we're delighted to hear that your first experience with Rallye BMW was excellent! Our team is committed to providing polite and professional service. Thank you for choosing us!

November 02, 2024

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Bret is an easy to deal with gentleman. He kept me informed about the car. I never had to call him about my car. More

by beenavs
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Recommend Dealer
Yes
Nov 04, 2024

Rallye BMW responded

We're delighted to hear that Bret provided such attentive service at Rallye BMW. Keeping our customers informed is a top priority, and we're glad you had a seamless experience!

October 31, 2024

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Service representatives are polite, attentive and keep the customer informed on the progress of service if you wait for your vehicle. Very willing to answer questions and actually seem to like their job. More

by AACAMPORA0
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Recommend Dealer
Yes
Oct 31, 2024

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Rallye BMW provided attentive and informative service. We appreciate your feedback and look forward to serving you in the future!

October 30, 2024

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Service was as expected. However, the tire pressure indicator was not reset so I got a warning light to check the tire pressure. More attention to detail needed. More

by douglas.c.meyer
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Recommend Dealer
Yes
Oct 30, 2024

Rallye BMW responded

Thank you for your feedback on your recent visit to Rallye BMW. We apologize for the oversight with the tire pressure indicator and appreciate you bringing it to our attention. We'll make sure this is addressed so we can improve our service in the future!

October 29, 2024

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Top quality attention to detail and attentive customer care! Always a pleasure to visit BMW - Rallye. More

by Ballard Hindman
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Recommend Dealer
Yes
Oct 29, 2024

Rallye BMW responded

Ballard, thank you for the kind words! We're delighted to hear that our attention to detail and customer care made your visits enjoyable at Rallye BMW. Looking forward to seeing you again soon!

October 29, 2024

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Bret is very attentive to any issues I express about my vehicle. He gives plenty of updates so I’m informed More

by theknightskt
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Recommend Dealer
Yes
Oct 29, 2024

Rallye BMW responded

It's wonderful to hear that Bret has been attentive and communicative with your vehicle needs at Rallye BMW. We appreciate the feedback and are here whenever you need us!

October 26, 2024

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Rallye BMW is always excellent and efficient both in sales and service. I highly recommend them. More

by GPO344
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Recommend Dealer
Yes
Oct 28, 2024

Rallye BMW responded

Thank you for sharing your positive experience with Rallye BMW!

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