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Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 14

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

October 26, 2024

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Very good dealership , I will be back there to do my maintenance and all my service More

by qusu0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Oct 28, 2024

Rallye BMW responded

We appreciate your support and look forward to assisting you again here at Rallye BMW.

October 26, 2024

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Service place is very professional . Everything thing is smooth and easy ,Chris is very understanding person. More

by KHURANA.MUKUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Oct 28, 2024

Rallye BMW responded

We're delighted to hear that Chris and the team at Rallye BMW provided a smooth and professional service experience. Thank you for sharing your feedback!

October 25, 2024

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Professional, patient, detailed explanation, and impressive video demonstration. Fast drop off and fast pick up. Free Uber/Lyft service back home. More

by GZWANGWA
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Recommend Dealer
Yes
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Oct 25, 2024

Rallye BMW responded

Thank you for highlighting the professional and efficient service at Rallye BMW! We're glad to hear that our team provided a seamless experience with detailed explanations and convenient transportation options. We appreciate your feedback!

October 24, 2024

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Bret always take care of me at Rallye and was very accommodating on my last visit. I highly recommend Bret at Rallye BMW More

by gregg811
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Recommend Dealer
Yes
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Oct 25, 2024

Rallye BMW responded

We're delighted to hear that Bret provided such accommodating service during your visit at Rallye BMW! Thank you for the high recommendation, and we look forward to serving you again in the future.

October 24, 2024

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No confirm of appointment Did not mention that my house were left in car Had car inspected-did not replace broken wind shield wipe More

by rlee7852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Oct 25, 2024

Rallye BMW responded

I apologize for the oversight regarding your appointment confirmation and the issues with your vehicle inspection. We strive to provide thorough service, so it's disappointing to hear about these missed details. Please reach out at your convenience so we can address this matter directly and ensure everything is resolved properly. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 22, 2024

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They are very professional, polite. And they performed oil change, annual inspection smooth and on schedule. They kept me informed, thank you More

by WANGHB12
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Recommend Dealer
Yes
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Oct 23, 2024

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Rallye BMW provided professional and timely service. We appreciate your feedback and look forward to assisting you again in the future!

October 20, 2024

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Subject: Exceptional Service Experience at Rallye BMW I am writing to express my appreciation for the outstanding service I received at Rallye BMW. The staff demonstrated superb courtesy and profe More

by ciampa2000
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Recommend Dealer
Yes
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Oct 22, 2024

Rallye BMW responded

Thank you for sharing your positive experience with us at Rallye BMW! We're delighted to hear that our team provided courteous and professional service, taking great care of your vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 17, 2024

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The facility was clean. They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m More

by NOTGIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

Report | Print
Oct 18, 2024

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that our team at Rallye BMW provided prompt and satisfactory service. We appreciate your feedback and look forward to assisting you again in the future!

October 13, 2024

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Customer service is a priority. They are willing to meet my needs for a good experience More

by lizBET08
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Recommend Dealer
Yes
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Oct 15, 2024

Rallye BMW responded

Lizbet, it was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

October 12, 2024

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Bret is a professional and informative advisor. Having service done at Rallye was a great experience. More

by wizdomwordz
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Recommend Dealer
Yes
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Oct 15, 2024

Rallye BMW responded

We're delighted to hear that Bret provided you with a professional and informative experience at Rallye BMW. Thank you for sharing your positive feedback!

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