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Bret Hines

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Bret Hines

Bret Hines | Page 15

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

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4.7

714 Reviews

Overview Reviews (714) Inventory (512)

4.7

714 Reviews

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714 Reviews of Bret Hines

October 11, 2024

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A respectful, awesome man that do his job efficiently I trust him with my vehicle trust him with my vehicle More

by Leslene Cook

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Oct 11, 2024 -

Rallye BMW responded

Thanks so much for your kind words for our team, Leslene. We look forward to your next visit to Rallye BMW!

October 09, 2024

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Chris is very professional and personable. At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He texted and called me a number of times assuring me that all would be taken care to my satisfaction. More

by VACIRCA0

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Oct 10, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided such professional and personable service at Rallye BMW. It's great to know he went the extra mile to ensure everything was handled smoothly for you. Thank you for sharing your experience!

October 06, 2024

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I find Rallye BMW employees to be efficient, knowledgeable and friendly. Always a great experience. knowledgeable and friendly. Always a great experience. More

by angelicadownes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

Rallye BMW responded

Angelica, thank you for reviewing Rallye BMW! Have a lovely day!

October 05, 2024

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They got me in and out in a timely matter. They solved my problem quickly and efficiently. They solved my problem quickly and efficiently. More

by CKHILL34

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

Rallye BMW responded

Ckhill34, it was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

September 29, 2024

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Employee Rating

They have big selection which makes it easier to find what you want. They are also very welcoming and patient. what you want. They are also very welcoming and patient. More

by NAJMSAHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Sep 30, 2024 -

Rallye BMW responded

Thank you for highlighting our wide selection and welcoming atmosphere at Rallye BMW! We're glad to hear that your experience was positive. Enjoy your new ride!

September 25, 2024

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Excellent courteous professional. Very happy with staff and facility. Would recommend. Close bye though I didn’t purchase car there. Very happy with staff and facility. Would recommend. Close bye though I didn’t purchase car there. More

by owen731

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

Rallye BMW responded

Thank you for the positive feedback! We're glad to hear that our staff and facility at Rallye BMW left a great impression. We appreciate your recommendation!

September 25, 2024

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Employee Rating

Brandon and the entire staff at Rallye are incredibly professional, attentive, easy to work with and do a wonderful job. professional, attentive, easy to work with and do a wonderful job. More

by Kmnicholson22@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Tibbals

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Sep 26, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Brandon and our Rallye BMW team provided such a professional and attentive experience. We appreciate your support!

September 23, 2024

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Employee Rating

Bret was pleasant and professional. I admire his attentiveness, efficiency, and hard work. I really appreciate when he called me with updates. I admire his attentiveness, efficiency, and hard work. I really appreciate when he called me with updates. More

by MENESSAG084

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Bret's professionalism and attentiveness made your experience at Rallye BMW a positive one. We appreciate your feedback and look forward to serving you again in the future!

September 20, 2024

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Employee Rating

Mr Bret was very professional and accommodating! I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW More

by get2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Sep 20, 2024 -

Rallye BMW responded

We're delighted to hear that Mr. Bret provided such professional and accommodating service at Rallye BMW! Thank you for sharing your positive experience with us, and we hope you enjoy your new vehicle!

September 14, 2024

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Rallye is great — very professional and courteous all the time. Chris is also super responsive and knowledgeable. time. Chris is also super responsive and knowledgeable. More

by MCABALLES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darren Thomsen, Christopher Williams, Cosmo Laurino

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Sep 16, 2024 -

Rallye BMW responded

Thank you for the kind words! We're glad to hear Chris and our team at Rallye BMW provided a professional and courteous experience. We appreciate your support!

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