Brian Cole
Brian Cole at Frank Brown Auto and Truck Ranch
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Brian Cole | Page 3

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
77 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

5.0

77 Reviews

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77 Reviews of Brian Cole

January 18, 2023

Dealership Rating
Employee Rating

Very helpful with the whole process! !! They totally helped me a bunch to be able to get the car I wanted 😊 More

by ceci_perez_11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown

Jan 19, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 02, 2023

Dealership Rating
Employee Rating

My wife had a good experience last year and I had a great experience too…. easy to deal with. I would recommend Frank Brown for buying a vehicle any time More

by farmereric63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Gilvin

Jan 02, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

Jan 02, 2023

farmereric63 responded

Thank you

December 29, 2022

Dealership Rating
Employee Rating

I greatly appreciate the great service Ronnie Botello provides. He always makes sure the work I’m done in a timely manner. More

by cwisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Botello

Dec 31, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

December 01, 2022

Dealership Rating
Employee Rating

Brian Cole helped me through the ordering and building process for my 2023 Yukon AT4. He keep me up to date on any issues and always made sure I was happy. More

by pebblep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

November 19, 2022

Dealership Rating
Employee Rating

Salesman was very knowledgeable and very helpful. I would recommend this dealer to anyone that is looking to purchase a new vehicle More

by jerrytyler80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 30, 2022

Dealership Rating
Employee Rating

I was very happy with the experience I had with Frank Browns dealership. Definitely would recommend to friends and family. More

by ginaregalado80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 30, 2022

Dealership Rating
Employee Rating

Good and fast service. They have helped me twice on unexpected problems with my car. More

by NoahCasares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 23, 2022

Dealership Rating
Employee Rating

Really good service, communicated in a timely manner and completed the job fully. Great service More

by BRIANMLESSARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 18, 2022

Dealership Rating
Employee Rating

This was the easiest and fastest car deal we have ever been a part of and will definitely recommend them More

by Morgan.davila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 15, 2022

Dealership Rating
Employee Rating

They were very helpful and they were very easy to deal with it was a great experience More

by scott.royalbuildings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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