Brian Franklin
Brian Franklin at Klaben Chrysler Jeep Dodge Ram

Brian Franklin

Finance Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,704 Reviews

I've been a part of the Klaben CJDR Team since 2004 and have loved every minute of it. I look forward to being given the opportunity to help you in your future experience here at Klaben and will do my absolute best! In my free time, I enjoy spending time with my family and sometimes taking in a soccer match. Please feel free to reach out if you have any questions or concerns as I am here to help!

5.0

1,704 Reviews

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1704 Reviews of Brian Franklin

October 09, 2025

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Employee Rating

Friendly and knowledgeable. Answered all my questions about my new vehicle. I feel I received a fair price on my trade in More

by Cindy.frank
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Recommend Dealer
Yes

October 06, 2025

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Both Casey and Brian were great to work with. Very friendly and answered all my questions More

by ssuz922
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Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw

October 04, 2025

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This is my second time buying from Klaben jeep and ram ! ! They will not disappoint you they are a great dealer and they stand behind there product and work and these days that is very hard to find !!! They More

by Josh.l
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Recommend Dealer
Yes

October 02, 2025

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I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit More

by Sista24
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Jeff Ashley

September 30, 2025

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I learned years ago that dealers all get the exact same pricing from Mfrs regardless of “volume”, so shopping around is no longer necessary like everyone was conditioned to do years ago. Honesty, reliabili More

by flyinharrison
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Steve Stephens

September 30, 2025

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Excellent Dealership! Justin Bolen was great to work with and made the purchase of my new truck a great experience! More

by Georgine
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

September 29, 2025

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They were all GREAT, helpful, understanding, patient & just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! More

by Alexandria Myers
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

September 26, 2025

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Purchasing my Jeep GC was smooth from start to finish. They answered all of my questions and were easy to deal with. More

by chrisarbogast7
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

Sep 26, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We are grateful for the kind words and are glad the experience was smooth from start to finish. We recognize that a 4-star rating also indicates that we had an opportunity to do better. We’re hopeful you might have a moment to connect to provide some additional insight to help us identify opportunities for improvement. Feedback like yours is invaluable and we ask for it with sincerity as it empowers us to continually refine our standards of service and excellence. Thank you again and we look forward to the opportunity to exceed your expectations in the future. Timothy Beane 330.673.3139 ext 506 tbeane@klaben.com

Sep 26, 2025

chrisarbogast7 responded

I updated my rank to five stars. The purchase of my Jeep was a great experience at Klaben. Thank you.

September 24, 2025

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The dealership is always clean and has very pleasant and professional people to work with More

by craigwaters55
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Recommend Dealer
Yes

September 22, 2025

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Very nice person to deal with. Quick and easy, not spending the whole day there More

by ssuz922
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Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw

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