Brian Gardner | Page 24

Fast and well priced I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what they were doing and what was necessary. I always appreciate that they do not try to scare me into unnecessary work or purchases. Thank you! More

by kwilcox Verified Customer Verified Customer

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Great help with faulty part Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great servic Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great service! More

by JUSTOTHERS Verified Customer Verified Customer

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Best service As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and k As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and knowledgable. More

by HUSS4746 Verified Customer Verified Customer

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Very good experience at Gates Toyota Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will def Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will definitely have future service for my Toyota done there. More

by DAVID.REMLEY Verified Customer Verified Customer

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Very easy and pleasant service people to deal with. I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such as filters, etc. Don't try to sell me something I don't need. They treat my vehicle as if it were their own. Deal mainly with Samantha, Brian, and Brad in service department and Mike and Trent in sales. More

by dcpeery Verified Customer Verified Customer

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25,000 mile check up Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that were checked. More

by RALPH GRILLO Verified Customer Verified Customer

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Good service Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. More

by RITZ Verified Customer Verified Customer

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Dropped off car with out dings picked up with bad ding! 2017 Prius Touring with extras! We drove it out of our garage directly to the dealer for an oil change; parked it in the oil change line (Not near any 2017 Prius Touring with extras! We drove it out of our garage directly to the dealer for an oil change; parked it in the oil change line (Not near any other vehicles) Picked it up parked out back (again it wasn't near any other vehicles) It had a screw in the tire and they were told not to repair, just add air; well they didn't repair, but had removed the screw, so it went flat quickly. I had them put air in it and took it to the tire shop where as we were walking around to drop it off seen the dent! The car wasn't anywhere but the dealer ship and cont in my possession. Their Managers response...Not our responsibility? With out even looking into anything! More

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Polite, accurate, quick, very satisfactory ; Have been using Gates for the last 10 years, always for our Scion XB. We will be considering them for our next new car. ; Have been using Gates for the last 10 years, always for our Scion XB. We will be considering them for our next new car. More

by TBULLOCK Verified Customer Verified Customer

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prompt and courteous I scheduled my six month service after a reminder it was due which was much appreciated. Brian immediately took my car in. Service was performed pro I scheduled my six month service after a reminder it was due which was much appreciated. Brian immediately took my car in. Service was performed promptly, and Brian was very courteous. More

by Happy Verified Customer Verified Customer

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