Dealership Experience
16 yrs, 6 mos
260 Reviews
Write a Review260 Reviews of Brian Gardner
May 24, 2019
Service Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in rig Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in right away for lube service and afterwards they got my vehicle in and test drove it to find problem was in the fact that wheels were out of balance. They fixed and the problem was gone. I have always been very satisfied with Gates Service and Sales personel. More
Other Employees Tagged: Brad Stump, Trent Jackson , Mike Fahey
May 23, 2019
tire rotation and check points both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. More
May 16, 2019
Outstanding service department Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to o Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to our home, but the Gates organization had spoiled us. It is worth the drive!!! More
Other Employees Tagged: Brad Stump
May 13, 2019
Fast and well priced I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what I had my oil changed and summer tires put on in place of snow tires. As usual, the service team was friendly, efficient, and clearly communicated what they were doing and what was necessary. I always appreciate that they do not try to scare me into unnecessary work or purchases. Thank you! More
May 09, 2019
Great help with faulty part Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great servic Thx to Brian n staff at Gates Toyota. They found the oil leak quickly n took care of the faulty part! Awesome! Great help!! Thx for ur great service! More
May 02, 2019
Best service As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and k As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and knowledgable. More
May 01, 2019
Very good experience at Gates Toyota Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will def Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will definitely have future service for my Toyota done there. More
April 30, 2019
Very easy and pleasant service people to deal with. I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such as filters, etc. Don't try to sell me something I don't need. They treat my vehicle as if it were their own. Deal mainly with Samantha, Brian, and Brad in service department and Mike and Trent in sales. More
Other Employees Tagged: Brad Stump, Trent Jackson , Mike Fahey
April 29, 2019
25,000 mile check up Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that were checked. More
April 23, 2019
Good service Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. More
Other Employees Tagged: Jason Westafer , Brandon Crimmins, Andy Radford

