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Brian Gedrimas
Brian Gedrimas | Page 7
Service Advisor
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
146 Reviews
146 Reviews of Brian Gedrimas
June 30, 2022
My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More
by CCARTWRIGHT311
Verified CustomerOther Employees Tagged: Donroy Quilop, Nate McGhee, Leonid Sayenko
June 29, 2022
Always attentive and great customer service. My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit More
by Angelos Family
Other Employees Tagged: Vik Patel, Mark Dwyer, Nate McGhee, Leonid Sayenko, John Scambiatterra, Brianna Modugno
June 28, 2022
Great service from Brian had my car out within 5 hours would highly recommend for Toyota owners would highly recommend for Toyota owners More
by MARKOURSULESKU
Other Employees Tagged: Vik Patel, Mark Dwyer, Nate McGhee, Leonid Sayenko, John Scambiatterra
June 27, 2022
I’ve purchased three vehicles from this dealership and have always found them to be very responsive to customer needs and interests in both sales and service. have always found them to be very responsive to customer needs and interests in both sales and service. More
by BLAUTNE
Other Employees Tagged: Mo Afzal, Leonid Sayenko, John Scambiatterra
June 24, 2022
My right passenger wheel suffered a "disconnected" wheel cover; I brought it in to be replaced. Brian had it looked at, and said that a replacement is not needed (unnecessary and expensive) (yay!). However, cover; I brought it in to be replaced. Brian had it looked at, and said that a replacement is not needed (unnecessary and expensive) (yay!). However, he found the brake line had been slightly damaged when the cover came off. A new brake line was $730 (ouch!). The new brake line was installed quickly. I looked at the damaged brake line. As a civilian, I wonder if it really needed to be replaced... Well, better safe than sorry, I suppose- even at $730. Overall, nice job. More
by B T
June 23, 2022
Far from Awesome! This place botched the warranty work from the beginning and has yet to make it right! After the warranty work is finished this place will get NO more This place botched the warranty work from the beginning and has yet to make it right! After the warranty work is finished this place will get NO more business from me. I will go farther to avoid this place. Horrible! More
by CARLCANALE
June 22, 2022
Brought my brand new 2022 Avalon in for a connected services delay/issue. Brian and the service team are always very helpful/knowledgeable. Unfortunately the problem has not been remedied yet because services delay/issue. Brian and the service team are always very helpful/knowledgeable. Unfortunately the problem has not been remedied yet because I was told it was an issue on Toyota‘s end. When they say they are going to do some thing, they follow through. More
by BGF2230
Other Employees Tagged: Mo Afzal
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