Brian Gedrimas
Brian Gedrimas at Oakbrook Toyota In Westmont

Brian Gedrimas | Page 6

Service Advisor

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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146 Reviews
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146 Reviews

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146 Reviews of Brian Gedrimas

August 04, 2022

Dealership Rating
Employee Rating

Good service. Brian was great went out of his way to look up the coverage and provided the service More

by BASHIR59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2022

Dealership Rating
Employee Rating

I was happy the porter was able to drive me home and pick me up when service was completed on my vehicle. More

by MUHLIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

July 18, 2022

Dealership Rating
Employee Rating

My visit was wonderful and as being here for the second time everyone was polite and helpful and this place has perfect customer service 💯 More

by LORETHARICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 18, 2022

Oakbrook Toyota In Westmont responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 18, 2022

LORETHARICE responded

Thank you for great customer service

July 14, 2022

Dealership Rating
Employee Rating

Oakbrook Toyota was reasonably priced and they got me in and out for my scheduled oil change. More

by STICK447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vik Patel, Nate McGhee

Jul 15, 2022

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback!

July 13, 2022

Dealership Rating
Employee Rating

The service was fast, but the work was not acceptable. The stain is still there and the paint job on the bumper looks like a child did it. Brian from service said he would contact Xzilon and then get back More

by DEBRALOWE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 17, 2022

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debra, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jul 17, 2022

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debra, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jul 18, 2022

DEBRALOWE2002 responded

I am very concerned about purchasing insurance for almost $800 that appears to be useless. Your service person, Brian, said that he was going to contact the company about the claim and get back to me and he never did. I have tried to file two claims with the company and apparently the only person in California who is working out of her basement doesn’t understand the website and can’t explain anything and therefore is also useless. So if the scratch isn’t repaired and the stain isn’t repaired because this company is a scam then when I turn in my car at the end of the lease you will charge me for that as well. I feel that a refund for the useless insurance is in order.. I have always had wonderful service from Oakbrook Toyota and I am extremely distressed over this kind of treatment.

July 11, 2022

Dealership Rating
Employee Rating

Always a great experience & my service visit with Brian was no exception. Fast, efficient & friendly. Thank you so much More

by 2007.rdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2022

Dealership Rating
Employee Rating

I purchased a 2022 Toyota Avalon hybrid XSE Nightshade on June 18. Ever since I bought this car I have been experiencing rattling issues coming from the steering wheel and rattling coming from factory equipp More

by Ahmed Amin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Dwyer, Lorena Lieser

Jul 14, 2022

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 14, 2022

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 14, 2022

Ahmed Amin responded

Please reach out to me at ahmed.amin660@gmail.com

July 07, 2022

Dealership Rating
Employee Rating

Every time I visit Oakbrook Toyota, the staff is very helpful and very understanding to my needs. Weather it’s service or a tiny problem, they are always available to help. More

by SHEIKHSUMAIRA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zubair Karim, Mo Afzal, Alex Arana , Ashley McLaughlin

Jul 07, 2022

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 04, 2022

Dealership Rating
Employee Rating

Brian was extremely helpful. He kept me abreast throughout my 4runner being serviced. I will be a returning customer. More

by JOSEPHGIANNESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leonid Sayenko

Jul 05, 2022

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us, Joseph. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

July 01, 2022

Dealership Rating
Employee Rating

Good communication of timing and any delays. Easy to schedule appointments. Friendly service writer and staff. More

by KDIG2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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