Brian Hastmann | Page 8

Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More

by tinachios Verified Customer Verified Customer

Report | Print

It just took a lot longer than I expected,. they did not fill all my fluids in the truck they had to take it back. they did not fill all my fluids in the truck they had to take it back. More

by buckster1222 Verified Customer Verified Customer

Report | Print

Pleased that they warrantied our Catalytic converter. The process was straightforward. We will continue having our Fleet serviced there. The process was straightforward. We will continue having our Fleet serviced there. More

by emckenzie2 Verified Customer Verified Customer

Report | Print

Brian was very helpful in helping me to get some warrantee work done on my Suburban, warrantee work done on my Suburban, More

by lancefargo Verified Customer Verified Customer

Report | Print

As always Brian was helpful, reliable, and easy to work with. Koons is a great place to take care of our vehicles with. Koons is a great place to take care of our vehicles More

by rmellendick Verified Customer Verified Customer

Report | Print

I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More

Report | Print

Always gets ghe job done on time! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! Brian Hastman service advisor has the depth of knowledge to guide me and his team of technicians! Thank you again! More

Report | Print

Brian was a great service guy. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. He told you what the problem was told you when you would get your car and what more can I say? It was a very pleasant experience. More

Report | Print

My service advisor Brian made my experience exceptional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. More

Report | Print

David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the entire process, you feel as if their entire team has your back. It's not always fun having to bring a car in for service...life disruption, work, kids, etc. David and the Koons staff get that and make sure they alleviate as much of that stress as possible from start to finish. I bought my car with this team and serviced it here. I will not go anywhere else given the respect and treatment they show their customers. David, thank you and the entire Koons team. More

Report | Print