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Brian Hastmann
Brian Hastmann at Koons White Marsh Chevrolet

Brian Hastmann | Page 9

Service Lane Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
147 Reviews

Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.8

147 Reviews

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147 Reviews of Brian Hastmann

October 16, 2025

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Employee Rating

Clean and great service to me . i also was listening to other customers seeming to get the help they need as well. More

by brianallen0750
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 16, 2025

Koons White Marsh Chevrolet responded

We love hearing that our team was helpful not only to you but to other customers as well! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience. Safe travels!

October 15, 2025

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Employee Rating

Hello, I would like a manager to call me if possible to discuss my experience. More

by mikejcsu2012
Service Price Transparency
Workmanship
Recommend Dealer
No
Print
Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for the note and the request to connect. I’m available to speak and would value the chance to hear more about your visit, and once we chat I can hand you over to our General Manager. Please call me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 13, 2025

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very professional as usual and quick and I would always recommend to anyone Service is great More

by paulgto455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 15, 2025

Koons White Marsh Chevrolet responded

Thank you for visiting Koons White Marsh Chevrolet!

October 13, 2025

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Employee Rating

He was very polite and caring. He didn’t try to sell me something I didn’t need. And he knew the history of my car. More

by seanne.alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

Print
Oct 15, 2025

Koons White Marsh Chevrolet responded

We’re so happy to read this positive feedback! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience.

October 10, 2025

Dealership Rating
Employee Rating

The Mechanics do good work. Brian was very thorough and considerate. I they sent me a coupon that helped save money on repairs. More

by twinpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Print
Oct 10, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your experience with Brian at Koons White Marsh Chevrolet! We appreciate your support and hope to serve you again down the road.

October 09, 2025

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Employee Rating

Did what was promised. My biggest complaint is these reviews! Since I need 15 words. Let me start by saying please don't ever waist my time again with these reviews. More

by Mkovacs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 10, 2025

Koons White Marsh Chevrolet responded

Thank you for the feedback, and I'm sorry for any frustration regarding follow-up surveys. If there's anything we can do to assist you further, please feel free to reach out directly. All of us at Koons White Marsh Chevrolet are grateful for your business.

October 07, 2025

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Employee Rating

Brian is great to deal with, as is this dealership. Professional, reliable, courteous and knowledgeable. More

by pedone_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for taking the time to share your feedback about Brian and our team! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet.

October 06, 2025

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Employee Rating

I have been using this dealership for several years and have had little to no issues with the service. More

by timboh1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause, David Letourneau , Erin not sure of last name. Disappointed to find out she was no longer at the service department.

Print
Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for your years of trust and support, Tim! We truly value your business and look forward to serving you again at Koons White Marsh Chevrolet!

October 06, 2025

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Employee Rating

Great experience no hassle easy check-in was given advice what was needed to be done took care of my appointment concerns More

by myronlingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause, Thomas Howard

Print
Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your review with us! We are proud of our team for delivering a seamless experience. Please come see us again at Koons White Marsh Chevrolet!

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