Brian Kirk
Brian Kirk at Walker Ford

Brian Kirk | Page 20

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

4.5
469 Reviews
4.5

469 Reviews

Write a Review

469 Reviews of Brian Kirk

February 10, 2022

Dealership Rating
Employee Rating

It's hard to get anyone to answer the phone so I had to physically drive to the dealership to talk to someone about a recall notice I received. One I was there, I had to schedule my service 1 month out. More

by NATURALLISA
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Feb 24, 2022

Walker Ford responded

Hello NATURALLISA, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

February 08, 2022

Dealership Rating
Employee Rating

Awesome service broke down on Sunday and they had us running that Monday. Brian Kirk was awesome and ket in contact through the day of service More

by Butlerteresa882@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Feb 28, 2022

Walker Ford responded

Thank you for leaving us a 5-star review! We want every customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!

February 08, 2022

Dealership Rating
Employee Rating

State of the art service and customer service . A pleasant surprise in this day and age More

by MAGNETICMOTORS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 28, 2022

Walker Ford responded

This is what we love to hear! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Thank you for visiting us, and we look forward to working with you again in the future!

January 29, 2022

Dealership Rating
Employee Rating

As a first time customer our family was very impressed with the quality of service. Thank you Ryan! More

by Don Bumpas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Don Bumpas responded

Can hardly wait to see how smooth it runs. Thanks to all !

January 25, 2022

Dealership Rating
Employee Rating

This is the third transaction for a vehicle we have had with Walker Ford and they make car buying and leasing experience pleasurable. Shawna our Sales Rep knows all the vehicles inside and out and answers More

by jwayne7891
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Affrunti, Daniel Victory, Shawna Hargett, Mike Blankenship , Mickey Alperstein, Amy Andrisani

Feb 01, 2022

Walker Ford responded

We truly appreciate you taking the time to leave us such a great rating and feedback! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Please let us know how we can help again in the future, and enjoy your new car!

January 25, 2022

Dealership Rating
Employee Rating

You keep sending this but my truck is not fixed. Don't know what's wrong More

by Gmm287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Walker Ford responded

Hello Gmm287, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Jan 31, 2022

Gmm287 responded

I keep getting this but my truck still making same sound.

January 20, 2022

Dealership Rating
Employee Rating

Don Mast is always very friendly, knowledgeable, and responsive. He is an asset to the service Team at Walker Ford! 5 stars and 2 thumbs up! More

by BRETTEKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast , Mickey Alperstein, Irene Flenna, Bob McClure

Feb 25, 2022

Walker Ford responded

Thank you for the great review! We are proud to have provided you with such an enjoyable service experience and will pass along your compliments to Don. We look forward to seeing you again for your future service needs!

January 16, 2022

Dealership Rating
Employee Rating

I went to Walker for service and it’s the best decision I have made for a long time. The people are phenomenal, polite, and happy. I can’t say that about many people in the service business. Just met Amy, sh More

by JMB731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Jan 19, 2022

Walker Ford responded

Wow, such kind words! We pride ourselves on our knowledgeable and helpful staff members like Amy and we are delighted to hear that they provided a great service experience for you. We truly appreciate your business and your continued loyalty, and we look forward to seeing you again soon at Walker Ford.

January 09, 2022

Dealership Rating
Employee Rating

Excellent customer service as well a highly qualified mechanics. They kept me fully informed while I waited. More

by akinsdf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 20, 2022

Walker Ford responded

That's what we like to hear! Thank you for sharing your feedback. We're delighted to hear that our service team made your visit such an easy and enjoyable one. We look forward to seeing you again for your future service needs!

January 09, 2022

Dealership Rating
Employee Rating

Very good service with great friendly people to deal with Clean waiting room and very quick and fast More

by BENITO35DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Walker Ford responded

That's what we strive for! Thank you for taking the time to let us know how we're doing. We are proud to be entrusted with your service. Please come see us again soon!

Jan 20, 2022

BENITO35DD responded

You have served me well. Couldn't ask for any better service so glad I switched to your dealership for all my automotive needs

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