It's hard to get anyone to answer the phone so I had to
physically drive to the dealership to talk to someone about a recall notice I received. One I was there, I had to schedule my service 1 month out.
physically drive to the dealership to talk to someone about a recall notice I received. One I was there, I had to schedule my service 1 month out.
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by NATURALLISA
Verified Customer
Verified Customer
Feb 24, 2022 -
Walker Ford responded
Hello NATURALLISA,
We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.
Awesome service broke down on Sunday and they had us
running that Monday. Brian Kirk was awesome and ket in contact through the day of service
running that Monday. Brian Kirk was awesome and ket in contact through the day of service
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by Butlerteresa882@gmail.com
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Andrisani
Feb 28, 2022 -
Walker Ford responded
Thank you for leaving us a 5-star review! We want every customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!
State of the art service and customer service . A
pleasant surprise in this day and age
pleasant surprise in this day and age
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by MAGNETICMOTORS
Verified Customer
Verified Customer
Feb 28, 2022 -
Walker Ford responded
This is what we love to hear! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Thank you for visiting us, and we look forward to working with you again in the future!
As a first time customer our family was very impressed
with the quality of service. Thank you Ryan!
with the quality of service. Thank you Ryan!
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by Don Bumpas
Verified Customer
Verified Customer
Feb 01, 2022 -
Don Bumpas responded
Can hardly wait to see how smooth it runs. Thanks to all !
This is the third transaction for a vehicle we have had
with Walker Ford and they make car buying and leasing experience pleasurable. Shawna our Sales Rep knows all the vehicles inside and out and answers
with Walker Ford and they make car buying and leasing experience pleasurable. Shawna our Sales Rep knows all the vehicles inside and out and answers questions without hesitation. The staff works with you instead against you. They make a deal in your best interest.
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by jwayne7891
Verified Customer
Verified Customer
Feb 01, 2022 -
Walker Ford responded
We truly appreciate you taking the time to leave us such a great rating and feedback! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Please let us know how we can help again in the future, and enjoy your new car!
You keep sending this but my truck is not fixed. Don't
know what's wrong
know what's wrong
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by Gmm287
Verified Customer
Verified Customer
Jan 31, 2022 -
Walker Ford responded
Hello Gmm287,
We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.
Jan 31, 2022 -
Gmm287 responded
I keep getting this but my truck still making same sound.
Don Mast is always very friendly, knowledgeable, and
responsive. He is an asset to the service Team at Walker Ford! 5 stars and 2 thumbs up!
responsive. He is an asset to the service Team at Walker Ford! 5 stars and 2 thumbs up!
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by BRETTEKLEIN
Verified Customer
Verified Customer
Other Employees Tagged:
Donald Mast
, Mickey Alperstein, Irene Flenna, Bob McClure
Feb 25, 2022 -
Walker Ford responded
Thank you for the great review! We are proud to have provided you with such an enjoyable service experience and will pass along your compliments to Don. We look forward to seeing you again for your future service needs!
I went to Walker for service and it’s the best decision I
have made for a long time. The people are phenomenal, polite, and happy. I can’t say that about many people in the service business. Just met Amy, sh
have made for a long time. The people are phenomenal, polite, and happy. I can’t say that about many people in the service business. Just met Amy, she was excellent as all of the techs have been. Thank you Walker.
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by JMB731
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Andrisani
Jan 19, 2022 -
Walker Ford responded
Wow, such kind words! We pride ourselves on our knowledgeable and helpful staff members like Amy and we are delighted to hear that they provided a great service experience for you. We truly appreciate your business and your continued loyalty, and we look forward to seeing you again soon at Walker Ford.
Excellent customer service as well a highly qualified
mechanics. They kept me fully informed while I waited.
mechanics. They kept me fully informed while I waited.
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by akinsdf
Verified Customer
Verified Customer
Jan 20, 2022 -
Walker Ford responded
That's what we like to hear! Thank you for sharing your feedback. We're delighted to hear that our service team made your visit such an easy and enjoyable one. We look forward to seeing you again for your future service needs!
Very good service with great friendly people to deal with
Clean waiting room and very quick and fast
Clean waiting room and very quick and fast
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by BENITO35DD
Verified Customer
Verified Customer
Jan 20, 2022 -
Walker Ford responded
That's what we strive for! Thank you for taking the time to let us know how we're doing. We are proud to be entrusted with your service. Please come see us again soon!
Jan 20, 2022 -
BENITO35DD responded
You have served me well. Couldn't ask for any better service so glad I switched to your dealership for all my automotive needs