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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
156 Reviews

Dealership Experience

4 yrs, 1 mo

4.8

156 Reviews

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157 Reviews of Brianna Worthington

June 02, 2025

Dealership Rating
Employee Rating

Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Ashley Neely, Mike Robinson , Dezmond. 5 stars +

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May 28, 2025

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Employee Rating

Finished work earlier than expected! Also did a great job on the detail!! Thank you! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2025

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Employee Rating

They were very helpful and easy to understand when explaining what was going on. They were on top of things. More

by judy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 27, 2025

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Employee Rating

Breanna is awesome. She always makes sure we get everything taken care of. The used car we purchased is great so far. Thanks More

by Jklue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

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May 27, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 13, 2025

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Employee Rating

They were very professional got me in did what I asked in a timely manner More

by SHAWNTBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

April 19, 2025

Dealership Rating
Employee Rating

Great service and very efficient! It’s a great place to get your car serviced. More

by mkirchenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

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Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2025

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Employee Rating

very friendly ,good listeners ,good service done quickly and promptly gone in a quick manner and on time More

by RUMBLEMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Apr 07, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Apr 09, 2025

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 31, 2025

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Employee Rating

Service was quick. They have my transmission rebuilt in two days, They also gave me a rental, Me being from out of town, That was a helpful. More

by Spunkoct1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 31, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer, Scott Spath, Matt Palffy, Ashley Neely

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Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

Dealership Rating
Employee Rating

Desmond made the purchasing experience quick and easy. Ganley Ford Norton is the Best Place to Purchase and get your vehicle serviced. More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe, John Kirchenbauer, Fulton Benya, Scott Spath, Adam Magyarics, Sean Pangburn, Ashley Neely

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Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Desmond! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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