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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
156 Reviews

Dealership Experience

4 yrs, 1 mo

4.8

156 Reviews

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156 Reviews of Brianna Worthington

June 21, 2025

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Employee Rating

Brianna is very helpful and has excellent customer service skills. Brianna had helped me out with prior service isdues More

by Sportsfan7565
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Recommend Dealer
Yes
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Jun 21, 2025

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Brianna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

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Employee Rating

Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

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Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Ashley Neely, Mike Robinson , Dezmond. 5 stars +

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Jun 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 28, 2025

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Finished work earlier than expected! Also did a great job on the detail!! Thank you! More

by Kelly
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Service Communication
Recommend Dealer
Yes
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May 28, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2025

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Employee Rating

Breanna is awesome. She always makes sure we get everything taken care of. The used car we purchased is great so far. Thanks More

by Jklue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

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May 27, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2025

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They were very helpful and easy to understand when explaining what was going on. They were on top of things. More

by judy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 13, 2025

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They were very professional got me in did what I asked in a timely manner More

by SHAWNTBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

April 19, 2025

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Employee Rating

Great service and very efficient! It’s a great place to get your car serviced. More

by mkirchenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

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Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2025

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Employee Rating

very friendly ,good listeners ,good service done quickly and promptly gone in a quick manner and on time More

by RUMBLEMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Apr 07, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Apr 09, 2025

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 31, 2025

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Employee Rating

Service was quick. They have my transmission rebuilt in two days, They also gave me a rental, Me being from out of town, That was a helpful. More

by Spunkoct1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 31, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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