Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
167 Reviews

Dealership Experience

4 yrs, 5 mos

4.9

167 Reviews

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167 Reviews of Brianna Worthington

October 11, 2025

Dealership Rating
Employee Rating

Brianna was awesome. She explained everything with the questions I had about replacing my backup camera and what needed to be done to get the camera. More

by BMAGALE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 11, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Everyone at this Dealership is very friendly. They explain everything and make sure you are taken care of from the moment you walk in. I know my vehicle is in good hands at Ken Ganley Ford. More

by tberkheimer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Alan Kinnaird

Oct 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

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Very happy with the service department and their prompt response. thanks for all of Brianna's help It was another seamless service visit. Thank you. More

by Jonesje
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

August 23, 2025

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Excellent service and the people are so very nice. I recommend all my friends and family to Ganley More

by jeffharvey
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

August 15, 2025

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Customer Service! Top notch from the second they picked up the phone through the moment I drove out of the garage. Used car Director personally checked on my experienc More

by J Gallardo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Aug 15, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2025

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Employee Rating

Friendly, easy to work with and does repairs in a timely manner. Brianna in the service department is very friendly, responsive, and good with quoting. More

by Jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

August 02, 2025

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Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… More

by Dnice1234
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 02, 2025

Dealership Rating
Employee Rating

Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 20, 2025

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Employee Rating

All good! As usual they did a quick and thorough job. I would recommend them every time. More

by cgray
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

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Employee Rating

My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c More

by PhilnDeb
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Ashley Neely

Jul 15, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

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