I appreciated how they squeezed me in as it was a blown
tire and I needed it fixed. Was also surprised and happy to get a loaner. Great service!!!
tire and I needed it fixed. Was also surprised and happy to get a loaner. Great service!!!
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by rgneumann17
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
BMW of Westlake responded
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent in service dept.
and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun
and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun
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by John Boynton
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
On a scale of one to 10, Brittaney Quick deserves a 10.
Brittaney makes the entire experience awesome, and you feel good just going there. My car was serviced quickly and properly, and I was very happy wit
Brittaney makes the entire experience awesome, and you feel good just going there. My car was serviced quickly and properly, and I was very happy with the entire experience.
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by John Hall
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
Feb 19, 2026 -
BMW of Westlake responded
John, thank you for your kind review; we are happy to pass along your comments to Brittaney and the team here at BMW of Westlake!
Excellent in service dept.
and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun
and sales dept Caring, helpful, responsive, timely, articulate, informed, kind & fun
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by John Boynton
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
Feb 19, 2026 -
BMW of Westlake responded
John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.
Amazing Very amazing I thought they were very amazing
This was the most amazing experience I've ever had at a car dealership. The best
This was the most amazing experience I've ever had at a car dealership. The best
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by MRKCASTO
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
Feb 13, 2026 -
BMW of Westlake responded
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BMW Westlake I’ve been going to for almost nine years,
very clean and efficient, and very helpful staff!
very clean and efficient, and very helpful staff!
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by EDANNE
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
BMW of Westlake responded
Thank you, and have a fantastic day!
Great service from Matthew in service at Westlake Ohio.
Not an alarmist and follows through on what he said he would do.
Not an alarmist and follows through on what he said he would do.
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by Kcggmissycat4@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
BMW of Westlake responded
Thank you for sharing your positive experience!
Efficient and productive The Team helped to accomodate my
work schedule with a loaner. Recommend the dealership to others
work schedule with a loaner. Recommend the dealership to others
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by rbianco092191
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
Feb 12, 2026 -
BMW of Westlake responded
We're happy to hear you had such a positive experience with our team!
My whole experience was absolutely fantastic.
Brittaney was lovely to work with and Omar did a fantastic job working on my car. Top notch service!
Brittaney was lovely to work with and Omar did a fantastic job working on my car. Top notch service!
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by bmquick08@gmail.com
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick
Feb 06, 2026 -
BMW of Westlake responded
We're glad to hear you enjoyed your visit.
Your service department led by Brittaney---is the biggest
reason why I purchased more than 4-BMW's from the dealership! The entire service is great...but the are led by a first-class leader -- Brittaney!!!!!
reason why I purchased more than 4-BMW's from the dealership! The entire service is great...but the are led by a first-class leader -- Brittaney!!!!!!!
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by KVELTRI
Verified Customer
Verified Customer
Other Employees Tagged:
Brittaney Quick