Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
732 Reviews
4.9

732 Reviews

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732 Reviews of Brittaney Quick

June 28, 2025

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Employee Rating

Good service but it took way too long to get an appointment for detailing (3 weeks) More

by SBURNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

June 28, 2025

Dealership Rating
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Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2025

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

June 27, 2025

Dealership Rating
Employee Rating

Great dealership always premium service. The team does a great job and thats why I will keep going back. More

by killians5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jun 28, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

June 26, 2025

Dealership Rating
Employee Rating

Always good service. Up front pricing. Brittney always ready to help and keeps you posted on the status of your repair. More

by DARCH714
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 28, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Brittney.

June 26, 2025

Dealership Rating
Employee Rating

Cory is wonderful to deal with. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. More

by wyantsmiling
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jun 28, 2025

BMW of Westlake responded

We really appreciate your feedback!

June 24, 2025

Dealership Rating
Employee Rating

I had tires shipped from Tire Rack directly to BMW of Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on More

by AudiAsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 26, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

June 24, 2025

Dealership Rating
Employee Rating

Matt and Brittany in the service department went above and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that wo More

by BRIAN.KALLACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 26, 2025

BMW of Westlake responded

Hi Brian, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

June 19, 2025

Dealership Rating
Employee Rating

Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e More

by KevinPhamUSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 20, 2025

BMW of Westlake responded

Kevin, thank you for your kind words and this wonderful review!

June 17, 2025

Dealership Rating
Employee Rating

The video technology they use to show me the problem with my car was exceptional and made a difference in my overall dealer experience. More

by SSOMMERS1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 19, 2025

BMW of Westlake responded

Thank you so much for the positive review!

June 17, 2025

Dealership Rating
Employee Rating

Always friendly. Excellent customer service. Car alignment went well and was explained so I could understand it. More

by DCSPENCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

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