Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
821 Reviews
4.9

821 Reviews

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821 Reviews of Brittaney Quick

January 06, 2026

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Employee Rating

Excellent, fast, and thorough. Brittaney is an A+ and they need to give her a raise! More

by PHILIP.FRITZ
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

January 02, 2026

Dealership Rating
Employee Rating

Easy to schedule and service was straight forward. Brittany was helpful with getting my credit card information into the system to avoid the fee More

by RICHARD_MERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jan 05, 2026

BMW of Westlake responded

Hello Richard, we appreciate you taking the time to leave us this feedback.

December 20, 2025

Dealership Rating
Employee Rating

Excellence service. Quick service for emergency car repair same day. Excellent communication during process as well More

by JESSFOSTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

BMW of Westlake responded

Hi Jess, we are very happy to have provided you with such a positive experience!

December 18, 2025

Dealership Rating
Employee Rating

Kevin is awesome to work with and keeps me updated. As many calls that I make to him, he doesn’t make me feel like I’m getting on his nerves. More

by TRIECET3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Mathew Povroznik , Kevin

Dec 21, 2025

BMW of Westlake responded

We're glad to hear Kevin delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 17, 2025

Dealership Rating
Employee Rating

The service is great. The people are great. Service I can trust. They have been very helpful. If you have a bmw this is the place for service! More

by ZAUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

December 17, 2025

Dealership Rating
Employee Rating

This service department is the most amazing. Brittaney got me in with out an appointment. I got a flat tire before work and they turned a bad morning into a good day. The parts manager Tom got m More

by bmquick08
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

December 17, 2025

Dealership Rating
Employee Rating

This service department is the most amazing. Brittaney got me in with out an appointment. I got a flat tire before work and they turned a bad morning into a good day. The parts manager Tom got m More

by bmquick08
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 20, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Brittaney.

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

December 13, 2025

Dealership Rating
Employee Rating

Everyone from Nez the salesman to Dirk who assisted with the technology was very helpful and friendly! And I think Mike in finance More

by SCOTTRHAAS
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

BMW Westlake takes excellent care of my car. Scheduling, text updates, and the payment process make it all easy. Great customer service in the service team! More

by ASTONECPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

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