Brittaney Quick | Page 87

Excellent service and personnel! Everyone in the service department is so helpful. I've had a few problems with my X3 and they have worked to resolve them. A loaner is always made a Everyone in the service department is so helpful. I've had a few problems with my X3 and they have worked to resolve them. A loaner is always made available and their first priority is servicing my car. I usually deal with Brittaney Quick and she's great. More

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Beautiful facility, Excellent staff Everyone I've dealt with at Westlake BMW has been helpful, courteous, friendly, and very knowledgeable. Alicia Taylor was my salesperson, and I couldn Everyone I've dealt with at Westlake BMW has been helpful, courteous, friendly, and very knowledgeable. Alicia Taylor was my salesperson, and I couldn't have been happier. She was truly a pleasure to work with. More

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Best Dealership I have dealt with I have purchased two vehicles from BMW of Westlake, both from salesman Jerry Mancini. He and the used car manager, Fred Palmer, have treated me very w I have purchased two vehicles from BMW of Westlake, both from salesman Jerry Mancini. He and the used car manager, Fred Palmer, have treated me very well. They have been completely honest with me and have gone out of their way to be sure I was satisfied with both of my purchases. When it comes time for service, their service department is top notch. I deal with Britney Quick, who is very efficient and a pleasure to deal with. I highly recommend this dealership and intend to continue to do business with them. More

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3rd BMW I purchased from BMW of Westlake I just bought my 3rd BMW from BMW of Westlake and they are terrific. Knowledgable staff on both the sales and service side of the house. Delivery of o I just bought my 3rd BMW from BMW of Westlake and they are terrific. Knowledgable staff on both the sales and service side of the house. Delivery of our vehicle was perfect with a 60+ minute orientation that was not rushed. I would highly recommend BMW of Westlake. More

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Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

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Extremely Satisfied I have always wanted to own a BMW. Have been recently retired and owning a BMW being on my Bucket List I went to BMW of Westlake to see if that could I have always wanted to own a BMW. Have been recently retired and owning a BMW being on my Bucket List I went to BMW of Westlake to see if that could be possible. I was greeted by Steve Mihalic and I explained that I was here to see if owning or leasing a BMW was within my budget and we should start with their best offers of any vehicle. After a few minutes of questions Steve suggested I look at leasing a used 3 series that could meet my requirements and budget. We picked out a 328I xdrive from a list of cars at the dealership and I was on my test drive. The rest is history. More

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As always, a great experience I always have a wonderful experience at BMW of Westlake. Delivering excellent customer service is a priority from every department at this dealership. I always have a wonderful experience at BMW of Westlake. Delivering excellent customer service is a priority from every department at this dealership. The staff is knowledgable, courteous and determined to find you exactly what you are looking for. Client advisor, Howard Schneider, and Sales Manager, Frank Steffen always go above and beyond! And that's another reason why I am a customer for life. More

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Outstanding Always professional. Very welcoming. Deliver as promised. The Sales Department, the finance department, the receptionist, Service Department, I haven' Always professional. Very welcoming. Deliver as promised. The Sales Department, the finance department, the receptionist, Service Department, I haven't had anything but positive experiences with all of them. Definitely recommend. More

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Always feel special when getting service Even though my BMW is a 2008 I am still treated like I just bought the car. They also clean my car inside and out when I bring it in for service even Even though my BMW is a 2008 I am still treated like I just bought the car. They also clean my car inside and out when I bring it in for service even suggesting that I can bring it by anytime for a car wash even though I do not need service. When they have a test drive event there is no hard pressure to buy a new car but they offer plenty of insight to any changes or benefits of the new models. More

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Excellent experience in purchasing a new 535ix Our salesperson, Putrri Padbatan, provided us with an excellent experience in purchasing a new (service vehicle loner) 535ix. She was courteous and i Our salesperson, Putrri Padbatan, provided us with an excellent experience in purchasing a new (service vehicle loner) 535ix. She was courteous and informative in helping us select the vehicle. We were considering a Mercedes Benz along with the BMW and she patiently worked with us by providing us with information regarding the 535ix which persuaded us to buy the car. She provided us with several vehicles to test drive and did not pressure us into making a quick decision. She worked with us to get a price with which we were happy. She continues to keep in contact with us providing us with sincere and genuine concern in making sure we are happy with the vehicle. I highly recommend her and the dealership. More

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