Brooke Jennings | Page 3
Service Customer Care
Master Buick GMC
3710 Washington Rd
Augusta, GA 30907
29 Reviews
Write a Review29 Reviews of Brooke Jennings
February 28, 2019
Great Service Phillip and his team took great care of my truck. After 150000 miles my 2015 2500 GMC Sierra still runs and performs like new. Very pleased with the Phillip and his team took great care of my truck. After 150000 miles my 2015 2500 GMC Sierra still runs and performs like new. Very pleased with the performance of my truck and the professionalism of the Master Team. More
Other Employees Tagged: Phillip Towns
December 24, 2018
Service appt was on time and very timely in duration I was very informed through entire service appt Love the screen with the updates during service appt was on time and very timely in duration I was very informed through entire service appt Love the screen with the updates during service appt More
Other Employees Tagged: David Truitt
December 07, 2018
Terrible service department Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the ca Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the car back and the air worked great, however a few days later we notice issue with the backup camera every so often. I was planning to take it back then receive a call from a lady asking if I still need my part? When I asked what part she stated something to do with the backup camera. Haven’t been back I will take the car somewhere else to get the rest of this warranty work done. It will cost me $100 to take it elsewhere but it’s totally worth it. Careful when using these folks! More
Other Employees Tagged: Charles Williams, Brad Gillespie, Steve MacDonald, William Fanning, Alyson Johns, Porsha Cox , Not sure who we worked with, but it was terrible.
December 06, 2018
Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten great service and the prices are reasonable, sometimes better than places we’ve used in the past. Thanks again and we’ll see y’all soon!! More
Other Employees Tagged: Sue Oertle, David Truitt, Charles Williams, Brad Gillespie, Steve MacDonald, William Fanning, Alyson Johns, Porsha Cox
October 27, 2018
Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was completed within about an hour. More
Other Employees Tagged: Will Schafer, David Truitt
October 11, 2018
Great service Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great se Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great service. Thanks to everyone More
Other Employees Tagged: Gene Baxley, David Truitt
October 11, 2018
taken the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. More
Other Employees Tagged: Charles Williams
September 30, 2018
Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More
Other Employees Tagged: Charles Williams
September 14, 2018
Service This is the second time you have been short staffed,I understand this happens sometimes, but this also makes a longer wait time. Hire m This is the second time you have been short staffed,I understand this happens sometimes, but this also makes a longer wait time. Hire more people More
Other Employees Tagged: Charles Williams

