Brooke Jennings | Page 3

Master Buick GMC responded

Thank you for your wonderful review, Rose! I’m delighted to hear that you enjoyed our friendly service and were able to relax with some coffee while waiting. I’m also glad you appreciated the complimentary car wash! We look forward to welcoming you back to Master Buick GMC Augusta in the future. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a good experience at Master Buick GMC Augusta. We strive to provide prompt and friendly service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words, Rick! I’m thrilled to hear that our service team at Master Buick GMC Augusta was able to accommodate you for your unscheduled oil change and get you back on the road quickly. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words, Jason! I truly appreciate your feedback about the great customer service at Master Buick GMC Augusta. It's great to hear that our team provided clarity on costs and services. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words! I truly appreciate your feedback and am delighted to hear that you feel well taken care of at Master Buick GMC Augusta. We are committed to keeping your vehicle in top shape and ensuring you stay informed about any necessary updates. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for sharing your experience with us, Thomas. I understand your concerns regarding the unauthorized fee related to the recall repair. Your feedback is important, and I appreciate you bringing this to our attention. Please feel free to reach out to me directly at Master Buick GMC Augusta so we can discuss your situation further. I value your business, and we hope to restore your confidence in us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with me at Master Buick GMC Augusta. I appreciate your support and encourage you to come back and see me anytime! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400