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Brooks Falzone
Brooks Falzone at Walker Ford

Brooks Falzone | Page 7

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8
83 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

28 yrs, 8 mos

4.8

83 Reviews

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83 Reviews of Brooks Falzone

April 24, 2025

Dealership Rating
Employee Rating

Awesome service, time after time Walker exceeds my expectations , love the detail shop, Ben and the guys are awesome More

by ROBERTGETEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio

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Apr 25, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 21, 2025

Dealership Rating
Employee Rating

Very pleasant and good service. Waiting area comfortable Wait time as a walk in was very reasonable More

by PHYLLISWRN
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Apr 23, 2025

Walker Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2025

Dealership Rating
Employee Rating

Walker Ford is easy to work with They keep me informed of work being done Everyone is nice. More

by YOUNGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2025

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Employee Rating

Service department was efficient and educated. Had our car back to us fast and completed correctly More

by brad95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

April 06, 2025

Dealership Rating
Employee Rating

Walker Ford and the Service Department always great. I only come to this dealership for maintenance. More

by Kevon Maujean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 26, 2025

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Employee Rating

Great service, don’t make me type 15 words it’s a waste of my time. I’ll never complete another survey for ford after this. More

by BOBBY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 22, 2025

Dealership Rating
Employee Rating

We bought our first new car from Walker Ford and have trusted them to service and maintain it. We have not been disappointed. More

by allen.weatherilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Daniel Victory, Steve McHenry , Matthew Weatherilt

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Feb 26, 2025

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 21, 2025

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Employee Rating

Walker ford us awesome from service to sales to finance ! !!! Thank you for the attention to detail !!! More

by Rangerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Affrunti, Vince Romano, Ryan Holcomb, Mike Murray, Mike Blankenship, Jackson Hall, Stacy Bold , Mike Batch, Ivey Thigpen

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Feb 24, 2025

Walker Ford responded

Hi Rangerd, thank you for your excellent response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 27, 2025

Walker Ford responded

Hi Rangerd, thank you for your excellent response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2025

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Employee Rating

The waiting room was comfortable. The staff was friendly and upbeat. Service was completed very close to the estimated time. More

by efoley012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 09, 2025

Dealership Rating
Employee Rating

Every employee I encountered, whether in the parking lot or service center proactively asked if they could help me, accompanied me to my destinations onsite and Mr. Walker introduced himself to me in the pa More

by CMOODY1731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Walker Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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