Bryan Wingfield
Bryan Wingfield at Mike Murphy Ford Inc

Bryan Wingfield | Page 3

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
265 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

4.8

265 Reviews

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265 Reviews of Bryan Wingfield

May 20, 2024

Dealership Rating
Employee Rating

Love the pickup service for my service appointments! Very friendly staff. The Sales Dept. could use some improvement. More

by DFELDMN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin

May 19, 2024

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Employee Rating

Horrible service I will never go there again I bought many vehicles there but I will never go back More

by Jason
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Nathan Noyes , Todd Brekke

May 22, 2024

Mike Murphy Ford Inc responded

Jason, We would like to thank you for taking the time to review us and we apologize for any inconvenience you may have incurred while having your vehicle serviced with us. It appears you wanted your battery tested on your Fusion and we were not able to do so at that time due to codes thrown within the newer batteries. We advised you that the vehicle could be tested but would need to wait about 30 mins for the battery to reset itself but you opted not to wait. We are more than happy to test your battery anytime if you want to stop in. Again we apologize for any inconvenience this may have caused you. Mike Murphy Ford

May 06, 2024

Dealership Rating
Employee Rating

They facilitated scheduling an appointment a. s.a.p. Listened to concerns, taking notes, answering questions patiently. Gave detailed information regarding needed repairs. Provided detailed docume More

by CHAYS5
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2024

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Mike Murphy Ford is a great dealership, and Nathan Noyes is the best salesperson I have ever worked with. I have bought and serviced quite a few vehicles there, going back to 2007 or so. I appreciate thei More

by Edge Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 28, 2024

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All the service department employees are very helpful and polite. Being assure that nothing is done prior to approval and you know up front the cost is a plus. More

by JED111
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Recommend Dealer
Yes

April 20, 2024

Dealership Rating
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Outstanding service, excellent customer care. Always polite as they go above and beyond in making sure everything is done right. Highly recommend this dealership. More

by taylor.rbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Gensler , Robin Berglin, Kersen Cranwill, Jeremy Englert

April 12, 2024

Dealership Rating
Employee Rating

Sometimes I have issues, but sometimes not. Last time was great. They picked my vehicle up and dropped it back off. Very helpful. More

by TLBICKER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin

April 11, 2024

Dealership Rating
Employee Rating

Really like the dealership. Very respectable. However, very disappointed with FORD. I ordered a new truck 12/19/23 and it is yet to be started. Should never have to wait th More

by TRONICKM
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

March 23, 2024

Dealership Rating
Employee Rating

Staff are personable, professional, knowledgeable. They are cheerfully assist in the maintenance and service of our cars. Thank you. More

by RICHARD.KEEL1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Matt Gensler, Rachael Scalf , Robin Berglin, Kersen Cranwill, Jeremy Englert

March 22, 2024

Dealership Rating
Employee Rating

Anthony did a great job. He made sure I was happy and found what I wanted. He even had a new battery put in to be sure everything was perfect. Mike Murphy agreed to hold the More

by flynnia1094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

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