C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
161 Reviews
4.9

161 Reviews

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161 Reviews of C.J. Overman

August 15, 2025

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Employee Rating

We were low balled on our trade, Kelly blue book was 10 k we received 8 and no dealer discounts were provided by the dealership.. The trade was listed the next day for $14 More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 11, 2025

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This is the place I’ve been taking all of my vehicles for service for the past seven years. They’ve never given me a reason to go anywhere else! More

by InNeedOfGreatCar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 11, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

August 08, 2025

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Dylan is and was very pleasant to work with and the mechanics at Ken Ganley are the best. Many blessings to them and Ford for always taking care of me and old car. More

by kenderes24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 08, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

August 04, 2025

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I want to say thank to c. J. And and the staff of people who make my new truck happen i've never had a bad experience in all the purchases I had at this dealership. They take More

by charles.tobia610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2025

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The staff is very friendly, knowledgeable, and helpful. C J is a very good sales person. More

by Robert Liggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

Jun 09, 2025

Ken Ganley Ford Parma responded

Hi Robert: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Jun 09, 2025

Ken Ganley Ford Parma responded

Robert, it's great to hear that C.J. and our team provided you with excellent customer service while assisting you. We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

Jun 11, 2025

Ken Ganley Ford Parma responded

Hello Robert, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

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They are always nice and know what you’re looking for and know what vehicle to put you in that convenient and comfortable More

by Frances.torres226
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 20, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 17, 2025

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Very pleased with the service. Tim is very nice and considerate. Very helpful with any questions I may have More

by CMKUZNIK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 17, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 07, 2025

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Very nice and personal. Very professional and polite. Move the process along in a timely manner More

by Cbranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 29, 2025

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Employee Rating

Scammed into buying extended warranties and gap and blah blah and still have to pay out the xxx prices to get serviced More

by jazzytheeilleststylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Feruito, Dylan Yavorsky

Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 15, 2025

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Employee Rating

Ganley Ford does a great job of finding the right car for the client.for the right price. C J Overman treats people like family. More

by ajeanpatt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback for C.J. and the team!

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