Carlos De La Luz
Carlos De La Luz at Universal Mitsubishi

Carlos De La Luz | Page 5

Sales Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.2
49 Reviews
4.2

49 Reviews

Write a Review

49 Reviews of Carlos De La Luz

May 18, 2021

Dealership Rating
Employee Rating

The people in universal mitsubishi are very good and very accomodating. They are really trying to help me in all of my problems abd questions. I really recommend them. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

May 22, 2021

Universal Mitsubishi responded

Thank you Don, I'm glad we where able to help. We hope you continue choosing our service department to take care of you vehicle needs. Stay safe, Carlos De La Luz

November 17, 2020

Dealership Rating
Employee Rating

There were very helpful and nice I liked that it was very fast Usually sit in there for hours signing papers not this timeStood there about a hour in total took the truck for a ride came back sign papers and More

by Phyllis.espinoza11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim, Bobby Gharibian, Saul Turcios , JC Gonzalez , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

Nov 17, 2020

Universal Mitsubishi responded

Hello Phyllis, We understand how valuable your time is and make every effort to making your Buying process a memorable one. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

September 17, 2020

Dealership Rating
Employee Rating

all members of the dealer are a team and made me part of there family. gave me the best deal. Thank you everyone your all the best More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios , JC Gonzalez , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

July 10, 2020

Dealership Rating
Employee Rating

Hi my name is Luis Rosales I went to the Mitsubishi dealer to fix my outlander and I really happy the way mr, Paul explains me what the car need and fear wit the price, I really hi recommend Mitsubi More

by rluis19@ymail.com
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Bobby Gharibian , Patrick Carroll

June 24, 2020

Dealership Rating
Employee Rating

Fast. Easy. Honest. No BS. I usually dread the car buying process. I have no problem highly recommending Carlos De La Luz in sales. CG More

by realdesigns1104
Recommend Dealer
Yes
Jun 27, 2020

Universal Mitsubishi responded

Thank you so much for taking the time to share some kind words. Enjoy your vehicle for many years to come and hopefully you'll think of us for your next one. Stay safe, Carlos De La Luz

May 30, 2020

Dealership Rating
Employee Rating

Loved working with Carlos. Made life easy. I am now adding words to make sure there are a full twenty five. I might have my neice get a car there in the next month or two More

by thirdrockbs
Recommend Dealer
Yes

Other Employees Tagged: JC Gonzalez

Jun 22, 2020

Universal Mitsubishi responded

Thank you.... Thank you.... for your kind words. We appreciate you choosing Universal Mitsubsihi. Enjoy your vehicles for the next few years to come, till then again thank you. Stay safe, Carlos De La Luz

May 23, 2020

Dealership Rating
Employee Rating

Carlos was a true professional, warm and inviting. I will absolutely recommend him and this dealership to friends and family. I look forward to my new Mitsubishi More

by flygirldeb
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Thank you so much for taking the time to express your kind words. I know you'll enjoy the vehicle for many years to come. Stay safe, Carlos De La Luz

April 22, 2020

Dealership Rating
Employee Rating

Excellent customer service staff is always engaging and friendly. Service and sales are amazing. Service always gets me in and out in a timely manner More

by LUISBALFREA
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

Thank you for your kind words. Stay safe, Carlos De La Luz

October 04, 2018

Dealership Rating
Employee Rating

Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More

by ED KH PHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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