Carlos Ortega | Page 2

Carlos was great! The service was very good ,consistently. I have trusted Toyota for the past 9years to service my car. The service was very good ,consistently. I have trusted Toyota for the past 9years to service my car. More

by BLUI_MOON57 Verified Customer Verified Customer

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Two for notify front sound and mechanics said nothing! And this visit appears the problem? Sorry are deficient service is good for paid money for Toyota And this visit appears the problem? Sorry are deficient service is good for paid money for Toyota More

by CGROMERO90 Verified Customer Verified Customer

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Two times for the same problem and now appear? What happened with the last reclai What happened with the last reclai More

by CGROMERO90 Verified Customer Verified Customer

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always a pleasant experience (as much as auto service can be). in and out quickly, very friendly and helpful folks working there. be). in and out quickly, very friendly and helpful folks working there. More

by jrwaters Verified Customer Verified Customer

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Great job as usual - very efficient, comfortable waiting area, good communication. As always, I recommend this team! area, good communication. As always, I recommend this team! More

by JULIE39 Verified Customer Verified Customer

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Took my Highlander in for routine service. I told the guy at check in that I was bringing the car in and not my wife, needed to be sure they would text me and not her. He said yes and took m I told the guy at check in that I was bringing the car in and not my wife, needed to be sure they would text me and not her. He said yes and took my cell phone number. Two a half hours later I looked in the parking lot and saw the vehicle appeared to be ready, I had received NO text messages. This has happened several times in our experience. Nobody even apologized for dropping the ball. ????? More

by jaward2222 Verified Customer Verified Customer

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tricking you pay a lot money and do a lot service. i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ serv i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ service suggestions for water pump leaking and 250$ for buttery change. i reject. About 30min late when they told me ready, they use jump staring to star my vehicle. Ecen the maintain notice are not chang. More

by zengzaipeng Verified Customer Verified Customer

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Efficient, and quick service. The service rep (Mr. Juan/Carlos Ortega) is accommodating, friendly and easy to talk to. I am a happy and satisfied customer! The service rep (Mr. Juan/Carlos Ortega) is accommodating, friendly and easy to talk to. I am a happy and satisfied customer! More

by RBACCAY Verified Customer Verified Customer

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Carlos is the MAN! Always great service! I always schedule my service on line so I can be sure to have Carlos as my service agent. Always great service! I always schedule my service on line so I can be sure to have Carlos as my service agent. More

by beckybob2262 Verified Customer Verified Customer

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Failed to text me for a whole hour when the car got ready. Failed to text me for a whole hour ready. Failed to text me for a whole hour More

by MANDU45 Verified Customer Verified Customer

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