Carlos Ortega | Page 3

The service was very good with communications and education. I am happy to take my car to this dealership. education. I am happy to take my car to this dealership. More

by Sherry1226 Verified Customer Verified Customer

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Always great service and great customer care. Highly recommend bringing your vehicle to Cobb County Toyota to be serviced. The team is knowledgeable, efficient and friendly. Cannot say enough Highly recommend bringing your vehicle to Cobb County Toyota to be serviced. The team is knowledgeable, efficient and friendly. Cannot say enough good things about this Service Department. More

by gpfboyjs Verified Customer Verified Customer

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Received multiple notifications to schedule routine maintenance but once there said I only needed tires rotated. After sitting for 1 hour and 20 min I asked what was taking so long and they said “oh maintenance but once there said I only needed tires rotated. After sitting for 1 hour and 20 min I asked what was taking so long and they said “oh you car’s been ready” but no one told me. More

by TIFF_WELLS04 Verified Customer Verified Customer

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Muy bueno, excelente, amigos, competentes, amables, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, More

by JULIEMEN022 Verified Customer Verified Customer

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Been using Cobb Toyota service center for years (4 Toyota ) and the care and attention has never waivered! Thank you! ) and the care and attention has never waivered! Thank you! More

by kvtoney Verified Customer Verified Customer

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My advisor Carlos Ortega is awesome! Honest feedback and always ready and willing to help. Honest feedback and always ready and willing to help. More

by Greg Gaston Verified Customer Verified Customer

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The service department lacks any kind of teamwork mentality or customer service priority thinking. They are more interested in passing the buck to someone else or saying"that is not on my desk". Abs mentality or customer service priority thinking. They are more interested in passing the buck to someone else or saying"that is not on my desk". Absolutely the worst service department More

by F80 Verified Customer Verified Customer

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I was disappointed with my recent service experience. Despite having a prior appointment, an oil change took 1 hour and 45 minutes to complete. Additionally, the courtesy inspection did not seem thorough Despite having a prior appointment, an oil change took 1 hour and 45 minutes to complete. Additionally, the courtesy inspection did not seem thorough or reliable. I had new brake pads installed just four months ago, yet I was advised they were already due for replacement, which raises concerns about the accuracy of the assessment. More

by prashanthcsl Verified Customer Verified Customer

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Had a great experience with their service dept today. Carlos was my service advisor and he was extremely professional and kept me updated throughout the process. I had an oil change, tire rotation and fu Carlos was my service advisor and he was extremely professional and kept me updated throughout the process. I had an oil change, tire rotation and full brake service completed in about 90 minutes. I will definitely use this dealership again for service. More

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The only dealer I will go to for my services! Always fast, fairly prices and respectful! Always fast, fairly prices and respectful! More

by CANZIANO1 Verified Customer Verified Customer

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