Carlos Ortega | Page 3
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
210 Reviews
Write a Review210 Reviews of Carlos Ortega
March 30, 2024
tricking you pay a lot money and do a lot service. i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ serv i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ service suggestions for water pump leaking and 250$ for buttery change. i reject. About 30min late when they told me ready, they use jump staring to star my vehicle. Ecen the maintain notice are not chang. More
March 28, 2024
Efficient, and quick service. The service rep (Mr. Juan/Carlos Ortega) is accommodating, friendly and easy to talk to. I am a happy and satisfied customer! The service rep (Mr. Juan/Carlos Ortega) is accommodating, friendly and easy to talk to. I am a happy and satisfied customer! More
March 23, 2024
Only mechanic I go to and it will stay that way forever, Even if I didn’t have a Toyota (I will always have a Toyota) Even if I didn’t have a Toyota (I will always have a Toyota) More
Other Employees Tagged: Katie Fuller, JC Cooper, Anthony Sullivan
March 15, 2024
The Toyota service center has excellent mechanics. I would recommend them to all Toyota Customers. I would recommend them to all Toyota Customers. More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, JC Cooper, Costas Hernandez , Simon Chan, Jeff Silvers, Bob Nascimento
March 11, 2024
Three weeks ago, I brought my 2020 Tacoma in for service. The mechanic who worked on my vehicle stripped the bolts on the skid plate when reinstalling. After waiting almost three hours, I was told that the b The mechanic who worked on my vehicle stripped the bolts on the skid plate when reinstalling. After waiting almost three hours, I was told that the bracket where the skid plate is attached was rusted out and had to be replaced. I told the service manager that I wanted to wait on ordering the parts. I wanted to speak with the dealership about the warranty first. I would like to get the parts ordered to fix the truck but no one will return my calls from service. On one call I was transferred to parts who told me I had to speak with service. Can you please have someone call me about the repair? My number is 912-663-8658. More