Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega | Page 3

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.7
210 Reviews
4.7

210 Reviews

Write a Review

210 Reviews of Carlos Ortega

March 30, 2024

Dealership Rating
Employee Rating

tricking you pay a lot money and do a lot service. i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ serv More

by zengzaipeng
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 28, 2024

Dealership Rating
Employee Rating

Efficient, and quick service. The service rep (Mr. Juan/Carlos Ortega) is accommodating, friendly and easy to talk to. I am a happy and satisfied customer! More

by RBACCAY
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2024

Dealership Rating
Employee Rating

Carlos is the MAN! Always great service! I always schedule my service on line so I can be sure to have Carlos as my service agent. More

by beckybob2262
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2024

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Employee Rating

Failed to text me for a whole hour when the car got ready. Failed to text me for a whole hour More

by MANDU45
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Recommend Dealer
Yes

March 23, 2024

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Only mechanic I go to and it will stay that way forever, Even if I didn’t have a Toyota (I will always have a Toyota) More

by slice24k
Service Price Transparency
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Recommend Dealer
Yes

March 15, 2024

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The Toyota service center has excellent mechanics. I would recommend them to all Toyota Customers. More

by ibarra_biz
Service Price Transparency
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Recommend Dealer
Yes

March 13, 2024

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Under carriage of my car was damaged after service. Will be going back for a check. More

by NOGBUAGU82
Recommend Dealer
Yes

March 13, 2024

Dealership Rating
Employee Rating

Cobb Toyota is always great especially Carlos! I bring my 4Runner to him and we are taken care of! More

by madisonray235
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Recommend Dealer
Yes

March 12, 2024

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Employee Rating

Service rep was friendly and very helpful. Spend time and explained me the service performed. I will certainly go back to the same person and place. More

by Rao
Service Price Transparency
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Recommend Dealer
Yes

March 11, 2024

Dealership Rating
Employee Rating

Three weeks ago, I brought my 2020 Tacoma in for service. The mechanic who worked on my vehicle stripped the bolts on the skid plate when reinstalling. After waiting almost three hours, I was told that the b More

by WESTFAMILY1984
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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