Carlos Rivera | Page 2

Our experience at Vera in Pembroke Pines was amazing. From the top managers to all the employees who helped us, there was nothing but transparency and kindness; characteristics rarely seen at a car deale From the top managers to all the employees who helped us, there was nothing but transparency and kindness; characteristics rarely seen at a car dealership. It is my first experience feeling seen and heard with this type of transaction. If you need a Buick, Caddie, Hummer, GMC truck, I recommend this place whole heartedly. Gustavo Guerra's friendliness, patience and knowledge was endless. Sales manager Jose Diaz was beyond helpful in every single way imaginable. You rock! General Manager Mario Diaz showed us such humanity and connection we almost forgot what we were there for. An honorable mention goes to our finance manager Carlito Rivera who was a total gentleman as he helped us cross the finish line and sign on the dotted line. Thank you ALL! We made new friends today indeed. We are part of the Vera family for life because of them. Trust me, ask for these guys.... they have an amazing crew filled with integrity and heart. Things that matter most of all. More

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Todd and Financing department made the buying process so simple! Todd was clear with information, fair with negotiations and helpful on paperwork and helping to make the buying process smooth and efficient. simple! Todd was clear with information, fair with negotiations and helpful on paperwork and helping to make the buying process smooth and efficient. The financing process was also very easy. Great car buying experience and highly recommend! More

by jacqueline.a.roussel Verified Customer Verified Customer

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I would like to express my sincere appreciation for the excellent service I have consistently received at Cadillac Vera Motors. Over the years, my Service Consultant, Giovani Rubio, has always provided excellent service I have consistently received at Cadillac Vera Motors. Over the years, my Service Consultant, Giovani Rubio, has always provided outstanding customer service, professionalism, and transparency. He takes the time to clearly explain all service recommendations, keeps me informed throughout the process, and ensures that my vehicle is always serviced with the highest level of care. Giovani’s knowledge, honesty, and attention to detail truly make a difference. Because of him, I have complete confidence in bringing my vehicle to Cadillac Vera Motors year after year. I highly recommend both Cadillac Vera Motors and Giovani Rubio to anyone looking for top-quality service, reliability, and a customer-focused experience. More

by karrapatozo Verified Customer Verified Customer

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Service side is well above average. Our long time service advisor Edwin has been super all along. The sales side somewhat different, and not in a better way all in all. While our salesm Our long time service advisor Edwin has been super all along. The sales side somewhat different, and not in a better way all in all. While our salesman Kevin went well above and beyond, upper management and their dictatorial input in our planned transaction was A nightmare. What should have been a truly enjoyable purchase experience, turned into a hellish exoerience! Not fun when you’re about to do a 100 thousand plus deal. More

by mmonzo818 Verified Customer Verified Customer

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Eric is always on point and provides exceptional service. A 10 out of 10!!! Five Stars!!! A 10 out of 10!!! Five Stars!!! More

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! I have to give a special shoutout to Gus. He completely changed what I thought a car-buying experience could be. From the moment I walked in, he was patient, honest, and genuinely invested in helping me fi changed what I thought a car-buying experience could be. From the moment I walked in, he was patient, honest, and genuinely invested in helping me find the right car — not just making a sale. Gus made the entire process stress-free, smooth, and truly enjoyable. This was the first time I’ve ever purchased a vehicle without feeling overwhelmed, and it’s all thanks to him. His communication, professionalism, and calm energy made such a difference. If you want someone who treats you with respect, keeps everything transparent, and goes above and beyond, ask for Gus. He made this the most seamless car purchase I’ve ever had. Highly recommend! More

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Easy appointment valet service was amazing pick up and delivery on time work done as requested and a great customer service team delivery on time work done as requested and a great customer service team More

by anghraoui Verified Customer Verified Customer

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Carlos and Vera Cadillac are always a pleasure to work with. Wouldn’t purchase a Cadillac with anyone else. with. Wouldn’t purchase a Cadillac with anyone else. More

by karyne110 Verified Customer Verified Customer

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Kevin was very pleasant to work with show me my options went for a test drive with me went over all the features of the car and made it pretty painless to purchase a new car that I love went for a test drive with me went over all the features of the car and made it pretty painless to purchase a new car that I love More

by angiogirl10 Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ “I want to thank Mario Padrón for the excellent attention and professionalism he provided during the purchase of my Cadillac. I am very satisfied and grateful for his service, as he made excellent attention and professionalism he provided during the purchase of my Cadillac. I am very satisfied and grateful for his service, as he made the entire process easy, clear, and trustworthy. Mario took the time to explain every detail and was always willing to help with kindness. I highly recommend his service to anyone looking to purchase a vehicle. Thank you again, Mario, for your outstanding service!” More

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