Carlos Silvera | Page 14
Business Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
249 Reviews
Write a ReviewDealership Experience
13 yrs, 6 mos
249 Reviews of Carlos Silvera
August 15, 2023
Coby was attentive and patient. He listened to what I wanted and needed in a vehicle. He was able to find me exactly what I wanted in my price range. I felt like he did not take adv He listened to what I wanted and needed in a vehicle. He was able to find me exactly what I wanted in my price range. I felt like he did not take advantage of me being an older woman who is clueless about vehicles. He explained the financing is clear and concise terms. My overall experience was great! More
Other Employees Tagged: Jeff Chandler , Coby Smart
August 09, 2023
Spotted a new cutaway van that had just arrived, pictures were not even up on the site yet. Spoke with Shelley who immediately went out to the lot and took all the photos of the truck that I needed, sent the were not even up on the site yet. Spoke with Shelley who immediately went out to the lot and took all the photos of the truck that I needed, sent them to me and answered all my questions. Ended up purchasing the truck. She also set me up with Vinny in the Sales Team who took care of my trade -in and the purchase went smoothly. Very satisfied with the support I received. More
Other Employees Tagged: Geno Neagle, Vincent Locher , Shelley Dupre
July 26, 2023
I hadn't been to the dealership in awhile and it was such a good feeling to be missed. Colonial West Chevrolet definitely treats you like family a good feeling to be missed. Colonial West Chevrolet definitely treats you like family More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler , Alex Breault, Shelley Dupre
July 21, 2023
I am a returning customer. I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs and leaving with a better model and excellent price, the same day! Geno is always straight forward….no games….honest…and it’s always a fair deal for both them and me. Carlos was great with the closing process as well. Highly recommend them! They are my first and last stop. I don’t worry about any games or pressure…they take their best shot at a deal and it’s always worked out for me! More
Other Employees Tagged: John Lane, Geno Neagle , Alex Breault, Coby Smart
July 20, 2023
Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. Been going there for service on both cars over 15 years now. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jeff Chandler , Shelley Dupre
July 01, 2023
One of the best experiences. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. More
Other Employees Tagged: Geno Neagle, Vincent Locher
June 23, 2023
You guys are amazing and geno and alex helped me find the dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. More
Other Employees Tagged: John Lane, Geno Neagle , Alex Breault
June 19, 2023
Great experience at Colonial West. Coby, Geno, and Carlos made it such an easy process. Would highly recommend purchasing your next vehicle here! Coby, Geno, and Carlos made it such an easy process. Would highly recommend purchasing your next vehicle here! More
Other Employees Tagged: Geno Neagle, Tania Audet, Jeff Chandler , Coby Smart
May 31, 2023
First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More
Other Employees Tagged: John Lane, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan , Alex Breault, Shelley Dupre
May 31, 2023
First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More
Other Employees Tagged: John Lane, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan , Alex Breault, Shelley Dupre
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