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Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera | Page 8

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
232 Reviews
4.9

232 Reviews

Write a Review

Dealership Experience

13 yrs, 2 mos

232 Reviews of Carlos Silvera

November 12, 2024

Dealership Rating
Employee Rating

If your looking for a sales man, reach out to Rob. He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! More

by michele mathieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robby Dodd, Shelley Dupre

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Nov 14, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Rob at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went the extra mile for you, especially by coordinating with your insurance and having a loaner vehicle ready. I appreciate your feedback and hope to see you again soon for more amazing service! Enjoy your heated seats! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 04, 2024

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Employee Rating

Coby was amazing for the moment he shook our hands. He was attentive of what we wanted and did not deviate from what we wanted. Our intention was to purchase 1 car and we ended up with purchasing a 2 More

by Ponce_boricua68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

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Nov 06, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Coby was attentive and helped you find exactly what you wanted, resulting in the purchase of not just one, but two vehicles! I appreciate your support and look forward to seeing you again. Enjoy your new cars! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 30, 2024

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Employee Rating

We purchased a Suburban from Coby. Everything went smoothly and with no hitches. Wonderful service. We called ahead to ask if we could test drive it, and it was ready and waiting whe More

by cnissi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

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Nov 01, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that your experience purchasing a Suburban with Coby at Colonial West Chevrolet of Fitchburg was smooth and enjoyable. It's great to know that our team made the process easy and that you felt no pressure during your visit. We appreciate your high recommendation and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 24, 2024

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Employee Rating

Coby was great to work with, made purchasing my truck seamless and quick. Highly recommend More

by Boisee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

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Oct 25, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your outstanding review! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that Coby made the purchasing process for your truck seamless and quick. If you need any assistance in the future, please don't hesitate to reach out. I look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

Dealership Rating
Employee Rating

Coby Smart, our salesman was extremely helpful throughout the buying process. His IT skills were absolutely necessary in the business and test drive of our 25 Equinox purchase. More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jeff Chandler , Coby Smart

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Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Patrick, for your wonderful feedback! We’re thrilled to hear that our salesman provided you with exceptional service during your purchase of the 2025 Equinox. It's great to know that his IT skills contributed positively to your experience. We appreciate your support and look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

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Employee Rating

Having been with Colonial West since 2018, they have provided wonderful service and staff and Coby is no exception. He is very personable, knowledgeable, patient and great to work with reinforcing my More

by loisluniewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

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Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Colonial West Chevrolet of Fitchburg since 2018. Coby is indeed a valuable member of our team, and we're glad he made such a great impression. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 26, 2024

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Employee Rating

Kobe Tina in the sales manager were very good with trying to help me get a good deal on a car after some tough times More

by patpi2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet , Coby Smart

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Sep 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! We're glad to hear that you had a positive experience with Kobe and Tina at Colonial West Chevrolet of Fitchburg. We understand that finding the right deal can be challenging, and we're happy that they could assist you during this time. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 22, 2024

Dealership Rating
Employee Rating

The staff at Colonial West were top professionals. Coby was pleasure to work with. He was pleasant and went out of his way to make the car shopping and buying a great experience. I would highly recomm More

by Fujaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Coby Smart, Alan, service manager

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Sep 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that Coby provided you with a great car shopping experience at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to me! I look forward to assisting you again in the future. Safe travels in your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 14, 2024

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Employee Rating

Vincent worked hard on a somewhat difficult deal. My wife is happy with her new car. More

by raymondbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Locher

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Sep 16, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Raymond! We’re thrilled to hear that your wife is happy with her new car. Vincent will be glad to know his hard work made a difference. We appreciate your support and look forward to seeing you at Colonial West Chevrolet of Fitchburg again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

Dealership Rating
Employee Rating

Coby and the staff at colonial listen to my needs and wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. More

by robert_gariepy123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler , Coby Smart

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Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you found the perfect truck and felt that our team listened to your needs. I always strive to make the car buying experience enjoyable. I look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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