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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 8

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

April 21, 2025

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Employee Rating

I'm very satisfied with the work performed by the Service Department. They are friendly, professional and thorough. I am confident how everything was handled by any Tech or Service Advisor even through thi More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez, josh miller

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Apr 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that you are very satisfied with the Service Department at Advantage Chevrolet of Hodgkins. It’s great to know that Owen, Carolina, and Josh made a positive impact during your experience. We look forward to seeing you again and appreciate you sharing your experience with others! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 14, 2025

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Employee Rating

Carolina was very helpful when taking my dad’s Camaro for the oil change. She also took the time to give me a quote on new tires for his car More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica, Owen Suarez , Patryk Wyrazik

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Apr 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Eric! We're thrilled to hear that Carolina provided you with great assistance during your visit to Advantage Chevrolet of Hodgkins. Ensuring your dad's Camaro is well taken care of is our priority, and we're glad she was able to help with the oil change and tire quote. We look forward to seeing you both again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

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Employee Rating

Very friendly service. Advantage Chevrolet always has my vehicle ready in a timely manner. Love their service department More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Garcia

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Apr 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, Amy! We truly appreciate your kind words about our service department at Advantage Chevrolet of Hodgkins. It's great to hear that you find our team friendly and that your vehicle is always ready on time. We look forward to seeing you again for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

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Employee Rating

Have been a customer long time. Servicing any vehicle I purchased from Advantage Chevrolet has always met expectations. Things are explained and you are treated very well. Owen a More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Apr 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Advantage Chevrolet of Hodgkins and appreciate your loyalty as a long-time customer. It's fantastic to know that Owen and Carolina have provided you with helpful and professional service. We look forward to continuing to meet your expectations in the future. Please feel free to reach out anytime you need assistance! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Apr 12, 2025

judipan17 responded

Yes, you are welcome. The service department is wonderful, the techs are in the know and up to task, and Owen is the best.

March 31, 2025

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Great customer service and customer care. Good communication to further understand my needs for my vehicle. More

by beachboy317317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and communication at Advantage Chevrolet of Hodgkins. We strive to understand and meet our customers' needs, and your feedback confirms we're on the right track. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 27, 2025

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I find that this dealership always works very hard to make sure if they is a problem they get it fix. They do an inspection of the whole car when they take it in for service. If they find something wrong More

by james_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Rekstad, Felipe Alfaro, Owen Suarez , Chris Wetzel

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Mar 29, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, James! We truly appreciate your kind words about Advantage Chevrolet of Hodgkins. It’s great to hear that you value our commitment to thorough inspections and clear communication regarding any issues. We strive to provide excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 23, 2025

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Employee Rating

Appreciate staying informed, I did bring a competitors coupon for $25 off and they said you did not take it so I was kind of shocked by that. Otherwise, overall good service everyone was super nice More

by mazgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us. At Advantage Chevrolet of Hodgkins, it's important that our customers feel informed and valued. While we strive to provide excellent service, we do have specific policies regarding competitor coupons. We’re glad to hear you received good service and found our team to be friendly. We hope to see you again and provide an even better experience! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 12, 2025

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Employee Rating

Courteous and Professional, Service completed in a timely manner. I will return for future services. More

by feltonarmand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We are thrilled to hear that you had a courteous and professional experience at Advantage Chevrolet of Hodgkins, and that your service was completed in a timely manner. We look forward to welcoming you back for your future services! Safe travels! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 08, 2025

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Employee Rating

Everyone there is always helpful, kind and friendly I also love the cleanliness of the waiting area keep up the great work More

by jennievasquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro, Jeffrey Serwas

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Mar 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins to be helpful, kind, and friendly. We also take great pride in maintaining a clean and welcoming environment for our customers. I appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 08, 2025

Dealership Rating
Employee Rating

The service dept. was friendly and very informative. The repair work was done in a professional manner More

by joaquinparga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We’re thrilled to hear that you found our service department friendly and informative, and that the repair work met your expectations. At Advantage Chevrolet of Hodgkins, we strive to provide professional service to all our customers. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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