Casey Duffy | Page 3

Casey and Mike H. - I want to thank you for your professionalism, patience, guidance and willingness to work with me in the purchase of my new car. You made what can b - I want to thank you for your professionalism, patience, guidance and willingness to work with me in the purchase of my new car. You made what can be a stressful and difficult process one that was pleasurable without any hiccups. Thank you and the entire team at Mercedes of Annapolis. More

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The facility is bright and contemporary. My salesman was helpful and did not pressure me in any way. When he discovered that my color combination was being dIscontinued, he helped me find My salesman was helpful and did not pressure me in any way. When he discovered that my color combination was being dIscontinued, he helped me find one in stock at other dealers in the area. More

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Excellent experience from the day we walked into talk with Casey Duffy in sales about a Mercedes-Benz vehicle - with ongoing great communication via texts / emails / phone calls - all the way through to with Casey Duffy in sales about a Mercedes-Benz vehicle - with ongoing great communication via texts / emails / phone calls - all the way through to delivery of our superb beautiful vehicle - a 2022 GLC 43 AMG SUV in Cirrus Silver. This included initial training from Casey on everything about the vehicle including it's state-of-the-art advanced technical features and remote operation using my Iphone, the Mercedes me app, etc. He did a superb job educating me on our new vehicle quickly and thoughtfully / thoroughly. I have never had a better experience buying a car. A++++++. Highly recommended. More

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Casey and everyone we encountered at Annapolis Mercedes was thoroughly professional, honest and worked diligently with us to get the exact vehicle we wanted and a financial package/additional consideration was thoroughly professional, honest and worked diligently with us to get the exact vehicle we wanted and a financial package/additional considerations to make it happen. First Class experience in every way! David and Adele S., Kent Island More

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Casey Duffy is simply the best salesperson at Mercedes-Benz overall. He helped me with my previous car purchase at Mercedes-Benz. He continued answering any questions regarding the technical aspe Mercedes-Benz overall. He helped me with my previous car purchase at Mercedes-Benz. He continued answering any questions regarding the technical aspects of the car and other concerns even after selling my second car. After surviving a severe car accident a few months after, I called Casey, and he helped me through everything I wanted on the phone. When it was time to go in and pick another, he was there, ready to help. He remembered what kind of car I liked and what features I liked in my car, which made the process extremely easy. Casey is a sincere, diligent, trustworthy, and dedicated person. I wish I could give him 100 stars. More

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From the moment we walked into the dealership, everyone was professional, HONEST, and welcoming. We really weren't sure what we were looking for but Casey was able to ask the perfect questions to figure o was professional, HONEST, and welcoming. We really weren't sure what we were looking for but Casey was able to ask the perfect questions to figure out what best fit our wants and needs and was pointing us in the right direction in no time. We met Dean and Rori when we initially visited and they were both very professional and never once tired to "fast-talk" us like many dealerships will do. They gave us the bottom line up front and stood by every word from beginning to end. Finally, we worked with Allen in financing. This was by far the smoothest and quickest purchase we have ever made. We were in and out of his office within 30-45 minutes. These guys answered every question we had with no hesitation. They listened to our concerns and even our experiences from previous dealerships. There were no hiccups, everything went smoothly and quickly and we walked away extremely happy with our purchase. We will definitely be repeat customers! More

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Thank you Alex for turning me on to the 2022 C-Class Sedan. It is awesome! Sedan. It is awesome! More

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Thanks Chuck, you are awesome! I never knew service could be so easy. Thanks for your help. I never knew service could be so easy. Thanks for your help. More

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Ronan Wood is very detailed oriented and works hard to advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goe advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goes above and beyond to solve both technical and warranty based issues. We are very pleased with his level of service! More

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Worked with me very professionally. Casey was very patient. I would work with him again. Casey was very patient. I would work with him again. More

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