Casey Duffy
Casey Duffy at Mercedes-Benz of Annapolis

Casey Duffy | Page 6

Master Certified Mercedes Benz Client Advisor

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

Contact Me
5.0
225 Reviews

Originally from Honolulu, Hi, Casey moved to Annapolis, Md in 2007 and started at Mercedes Benz of Annapolis in 2011. Now he resides on Maryland's Eastern Shore with his wife and daughter. From selling appliances to working in the restaurant industry, Casey's love for patiently helping & teaching people has guided him down his career path. His interests include traveling, running, cheering on the Ravens, and spending time with family. Casey believes in having a positive attitude and treating people with honesty and respect. He embraces his role as a client advisor and values the long term relationships he has built. Come see why Casey was the winner of the prestigious "Best of the Best" award at Mercedes Benz of Annapolis today!

Dealership Experience

15 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Specialties & Trainings

Mercedes Benz Client Advisor

Mercedes Benz Best of the Best Winner

View more specialties & trainings
5.0

225 Reviews

Write a Review

225 Reviews of Casey Duffy

December 29, 2021

Dealership Rating
Employee Rating

Casey was the perfect sales person, knowledgeable, personable and accommodating. It was a pleasure to work with him and the service department (who provided a cargo mat). More

by Pds100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

December 20, 2021

Dealership Rating
Employee Rating

Outstanding in all respects: Sales, Service and Customer Relations. Service Advisor Alex Clothier is so attentive, I truthfully drive from Florida to let him manage all our scheduled servicing (10,000 mile More

by Dawnmmortondesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Clothier , Michael Herron

December 08, 2021

Dealership Rating
Employee Rating

Why am I a happy Mercedes-Benz owner? Because Alex Clothier is my Service Advisor. More

by Cyberguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Mac McConnell, Alex Clothier, Steve Nevitte, Ronan Wood, Peter Herman , Bryan Jenkins, Chuck Leyman, Sarah Sroka

Dec 10, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

Dealership Rating
Employee Rating

Casey was a true professional and we absolutely loved working with him. He walked us through everything we needed to know from beginning to end. Truly, everyone we encountered at Mercedes Benz of Annapol More

by jamesedwardrice1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher

Nov 24, 2021

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 25, 2021

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2021

Dealership Rating
Employee Rating

Luring people in when the vehicle has been sold is not cool Casey. Bait and switch is very tiresome. More

by MNowrangi
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 21, 2021

Mercedes-Benz of Annapolis responded

MNowrangi, We take all customer concerns seriously and apologize if you were inconvenienced in any way. We occasionally have pre-owned vehicles that generate a tremendous amount of consumer interest and the pre-owned S Coupe that you were interested in happened to be one of them. This often becomes difficult when multiple clients are looking at the same car. We do our best to provide accurate information on vehicle status, up to and including that a vehicle has been sold prior to a client’s arrival. If you would like to discuss this further, please feel free to contact our Pre-Owned Sales Manager, Chris Eader. He can be reached at 443.875.0474 or ceader@mileone.com. Thank you.

July 23, 2021

Dealership Rating
Employee Rating

I had a phenomenal buying experience with Casey Duffy at Mercedes of Annapolis. Casey is knowledgeable, personable, genuine and fun to work with. It really was a pleasure and I give him my highest recommend More

by laurentsmith
Customer Service
Friendliness
Recommend Dealer
Yes

May 30, 2021

Dealership Rating
Employee Rating

This is the sixth car we have bought from Casey. The service was great the first time and keeps getting better. He and the great service at Annapolis are the reason we come back! More

by jhstoney673
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher , Entire staff

May 31, 2021

Mercedes-Benz of Annapolis responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Annapolis! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

Jun 01, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 18, 2021

Dealership Rating
Employee Rating

Alex Clothier is definitely the best service advisor I have had in many years. Mercedes-Benz of Annapolis is my go-to for great service. More

by Cyberguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader , Angela Hayes, Michael Herron, Chuck Leyman, Zack, Terrence, Shane and Ben

Apr 19, 2021

Mercedes-Benz of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

Apr 19, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2021

Dealership Rating
Employee Rating

Casey sold me my first Mercedes and it was a great experience car buying experience! I was super lucky to walk in and I would definitely recommend Casey to anyone I know! More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Mercedes-Benz of Annapolis responded

Hi Amanda, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 01, 2021

Dealership Rating
Employee Rating

Mr. Duffy epitomizes first class service! From his desire to get me in the car that best fits my style and price point to his pure love for the brand. Overall, a pleasure to work with! More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Mercedes-Benz of Annapolis responded

Hello Cole, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help! Have a great day.

Apr 02, 2021

Mercedes-Benz of Annapolis responded

Hi Cole, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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