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Cesar Alegre
Cesar Alegre at Universal Hyundai

Cesar Alegre | Page 8

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
123 Reviews
4.8

123 Reviews

Write a Review

123 Reviews of Cesar Alegre

December 10, 2021

Dealership Rating
Employee Rating

Cesar was Extraordinary!!! Best experience Ever!!! He took care of All my needs and show me what I was looking for!!! Love my new Venue 2022 More

by MEDALID05
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Dec 10, 2021

Universal Hyundai responded

Thank you for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that Cesar and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 14, 2021

Dealership Rating
Employee Rating

Typical new car dealership Negotiation had rep running Typical new car dealership Negotiation had rep running back to salesmanager four times which is certainly not impressive. More

by golfscriBE
Recommend Dealer
Yes
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Nov 15, 2021

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. Cesar and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 26, 2021

Dealership Rating
Employee Rating

Perfecto excelente servicio siempre atentos en atenderme todos los empleados y su servicio a tiempo More

by IALVAREZ38
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Andres Garces , Lori Bautista, Susanna Canelon

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Oct 26, 2021

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 23, 2021

Dealership Rating
Employee Rating

All of your workers are so very friendly care about you and help you as best they can especially Caesar Allegro I've lost count of how many cars I bought from him around 10 always very helpful very patient More

by MISTERD32040
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenifer my advisor

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Oct 24, 2021

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 16, 2021

Dealership Rating
Employee Rating

This is my 2nd car purchased through you, Cesar was my salesman, he got me a real good deal on my 2022 Hyundai SEL Plus 1.6Turbo, love the car!!! Will buy another one when the time comes. More

by HOPKINSRC1949
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Oct 17, 2021

Universal Hyundai responded

Thank you so much for your kind words for Cesar, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

Dealership Rating
Employee Rating

I felt pushed into 1 vehicle, knowing what I could afford, there were more choices than what I was sold, I tried to say It wasn't for me he didn't listen he was kind till he sold me the car and then More

by VKENTUCKY
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Hernandez , I don't know the names of the people due to how fast they pushed this car on me

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Sep 30, 2021

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Sep 30, 2021

VKENTUCKY responded

I did call the next day to address my concerns but i was told basically, you bought it and drove it off the lot , we are done with ypu , oh and plus they got me to buy all these extra warranties i did not need because the vehicle already came with it . So yes i want people to know my side so hopefully it wont happen to another vulnerable lady.

September 30, 2021

Dealership Rating
Employee Rating

My third purchase of a automobile always a good feeling the people excellent,Would recommend to a friend More

by RUBENGOMEZ1534
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola , Luis Arevalo, Jose Barbastefano, darrin diaz, Errol Gillette, Nick Gomez

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Sep 30, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 25, 2021

Dealership Rating
Employee Rating

My experience was the bomb everyone was GREAT I love my CAR THANKS TO EVERYONE that made it possible Jacob I couldn't ask for any thing better he was TOTALLY AWESOME. AGAIN THANK YOU ALL More

by BUNS2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mckinney

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Sep 26, 2021

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 24, 2021

Dealership Rating
Employee Rating

We have been Hyundai customers since 2000 and the customer service both in Sales and in the service department are the reason we keep coming back. This time I found the vehicle I wanted on line. I More

by aidaplaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy King

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Sep 24, 2021

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Cesar, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 06, 2021

Dealership Rating
Employee Rating

I had a great experience at this dealership! They were very proffesional and helpful and went above and beyond to help me find the car I wanted and needed!!! Thank you Cesar and the Friday manager as well More

by YESZEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Aug 06, 2021

Universal Hyundai responded

Thank you for sharing your great experience with us! We're happy to hear it went well with Cesar. We hope you enjoy your new vehicle. We truly appreciate your fantastic feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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