Cesar Alegre
Cesar Alegre at Universal Hyundai

Cesar Alegre | Page 9

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Cesar Alegre

July 01, 2021

Dealership Rating
Employee Rating

Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi More

by ROBSON.P.ARAUJO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mustapha Bernannou, Jennifer Cacciola, Christopher Johnson, Michael Hernandez , Luis Arevalo, Jose Barbastefano, darrin diaz, Errol Gillette, Nick Gomez

Jul 18, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Jul 18, 2021

ROBSON.P.ARAUJO responded

After sales was made, lack of follow up, car has a dent on the side door, promise was made that would be fix next day and i haven't heard from the sales team, i have called, left messages and text. I have been a costumer for the past 20 years, costume service has gone down.

Jul 18, 2021

ROBSON.P.ARAUJO responded

If you need to contact me: robson.p.araujo@disney.com 321 239 6680

May 07, 2021

Dealership Rating
Employee Rating

I know customers reviews effect everything, so I’ll give five stars but y’all need to have employees wear masks. It’s been over a year in this pandemic and bro... More

by flashbackpractice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto, Carlos Mejia , Pablo Zapata

May 10, 2021

Universal Hyundai responded

Thank you so much for sharing your feedback with us. All employees are required to wear a mask and we will be sharing this feedback with our team.

May 06, 2021

Dealership Rating
Employee Rating

I have leased 4 cars from Cesar Alegra ( Salesman) at Universal Hyundai. I believe that speaks well of this dealership. I am happy to give them all an excellent rating More

by BAUERJ220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 06, 2021

Dealership Rating
Employee Rating

Modern installation, accurate and well trained technicians, gently and very knowledgeable customer service personnel. Large selection of credit providers in case you need to buy a new car. More

by GASTONALEGRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria, Carlos Mejia , Rhoda Allen

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 06, 2021

Dealership Rating

Best place to buy a car ! This is my second car from them Jonathan , Alexis and don’t remember the others name but everybody was nice ! 100% recommended More

by LIZMARIE584
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera , Jonathan Writtenberry

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

March 13, 2021

Dealership Rating
Employee Rating

Excellent service. Cesar Alegre help me all time since my first lease. I wanna say, thank you very much and I'm very happy with my new car. More

by JPSANTASOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi, Andres Garces, Carlos Mejia, Giovanni Perez , Rhoda Allen, Lori Bautista, Gilbert Gregory

Mar 15, 2021

Universal Hyundai responded

Jpsantasofia, Thank you for taking the time to shoutout our team and it makes us happy to learn that you had a wonderful experience here at Universal Hyundai, We look forward to your future visit, take care!

March 08, 2021

Dealership Rating
Employee Rating

Traded in my 2006 Tucson for a 2021! After 15 years of service, I would highly recommend this dealership and sales agent! They know their product! More

by mema4ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Mar 08, 2021

Universal Hyundai responded

Thank you for sharing this with us, we appreciate you!

December 05, 2020

Dealership Rating
Employee Rating

Excellent customer service very attentive to all my needs this is why I've keep coming back for seventeen years and seven cars later.Thank you again for everything. More

by ttwildman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Universal Hyundai responded

Thank you for your loyalty! This is awesome to read and we appreciate you and also for sharing this with us!

October 27, 2020

Dealership Rating
Employee Rating

Louis was the best salesperson we've ever had. He knew the cars and all the features and made sure we got exactly the one we wanted with all the gadgets we desired. More

by usbunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Arevalo

Oct 27, 2020

Universal Hyundai responded

We appreciate you taking your time to leave this review and we are so happy that you had a pleasant shopping experience with Luis! Don't hesitate to call us if you have any questions, take care

October 22, 2020

Dealership Rating
Employee Rating

Excellent services! Very happy with Universal Hyundai! The best dealer in the central Florida! The best customer services! Highly recommended! Great showroom! Big inventory! Nice.... More

by luiscerradacc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Universal Hyundai responded

Luiscerradacc, thank you for this wonderful review and we appreciate the recommendations. We look forward working with you in the near future!

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